Home Tag Telstra

The NBN Co's latest promotional move, offering retail service providers $160 for each customer who signs up for a 100Mbps service, effectively requires these customers not to downgrade or disconnect until January 2021, according to the head of a small ISP.

Published in Telecoms & NBN

Australians are being put at risk due to inadequate consumer protection frameworks around the reliability of telecommunications services, according to the telecommunications consumer interest lobby group the Australian Communications Consumer Action Network.

Published in Market

The Australian Competition and Consumer Commission has asked NBN users who experience slow speeds to check with their providers if they are eligible for a refund in line with agreements that the watchdog negotiated with providers over the last 15 months.

Published in Telecoms & NBN
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