Tag NBN Co's 100Mbps move suits ISPs offering contracts: claim
The NBN Co's latest promotional move, offering retail service providers $160 for each customer who signs up for a 100Mbps service, effectively requires these customers not to downgrade or disconnect until January 2021, according to the head of a small ISP.
Consumers at risk due to inadequate telco accountability
Australians are being put at risk due to inadequate consumer protection frameworks around the reliability of telecommunications services, according to the telecommunications consumer interest lobby group the Australian Communications Consumer Action Network.
NBN users told to check if they are entitled to refunds
The Australian Competition and Consumer Commission has asked NBN users who experience slow speeds to check with their providers if they are eligible for a refund in line with agreements that the watchdog negotiated with providers over the last 15 months.
