Displaying items by tag: Customers

Organisations across Australia and New Zealand (ANZ) are investing in generative AI at higher rates than their global counterparts, but more often experience cost blow outs when it comes to staffing these initiatives.  

• 32% of ANZ organisations are putting more than a quarter of their tech budget for the next 12 months toward generative AI (versus 25% globally).
• ANZ respondents have seen a 44% return on their AI investments. Compared to the global average, organisations in ANZ were more likely to cite enhancing customer satisfaction as a key goal for their AI initiatives (53% versus 43%), and less likely to prioritise internal-facing projects (47% versus 55%).
• The cost of staffing for generative AI in ANZ was more often higher than expected (63% in ANZ versus 48% globally).

COMPANY NEWS:  Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, today is empowering its customers to efficiently manage the dynamic global tariff landscape with its innovative suite of cross-border tools.

GUEST INTERVIEW: With this week’s announcement by Riverbed of a number of significant updates to its observability platform, ITWire spoke with Phil Lenton, the company’s Head of Product Management for SaaS services and AIOPs, to unpack the new solutions.

COMPANY ANNOUNCEMENT:  Ping’s partner-first investments reinforce commitment to delivering exceptional experiences for partners and customers

• Companies join forces to help drive innovation in both networking and security—simplifying operations while delivering more visibility, control and protection.
• Infoblox Universal DDI, the only network services solution providing best-of-breed DNS, DHCP and IPAM services, now integrates with Google’s Cloud WAN, to help ensure maximum performance, simplicity and resiliency.
• Google Cloud’s new DNS Armor, powered by Infoblox, natively provides robust and preemptive detection of malicious activity for Google Cloud workloads.

Infoblox, a leader in cloud networking and security services, announced it is collaborating with Google Cloud to simplify enterprise networking and security while helping organisations accelerate their cloud transformation journeys. Infoblox and Google Cloud are offering two new solutions to help enterprises address challenges in hybrid, multi-cloud networking and cybersecurity.

In its ongoing commitment to deliver comprehensive cyber resiliency, Rubrik (NYSE: RBRK) announces upcoming capabilities designed to help ensure Google Cloud customers can quickly recover their business from a cyberattack or operational disruption. 

COMPANY ANNOUNCEMENT:  Enhanced scalability and AI-powered insights from Dynatrace Grail empower organisations to unify observability, optimize operations, and accelerate innovation

GUEST OPINION:  Understanding the immediate impact of the recently announced Trump tariffs has many business leaders globally scrambling to see how it is going to affect them.

Local data centre to create sovereign data storage and processing capacity for Datadog’s customers and partners, helping meet local privacy and security requirements and preferences

Users of Microsoft Fabric, the global giant’s analytics platform, will have significantly increased AI capability with the addition of Celonis’ Process Intelligence platform.

Everything we do these days has shifted to the digital sphere—be it our social interactions with friends, shopping the latest sales online or even starting our own business. These technological advances have opened many doors for us, some good and some bad. So while we may have the ease of ordering things online and having them delivered to our door, it also opens us up to vulnerabilities. And it’s not just us, it’s businesses too.

Geospatial technology company DAS (Digital Agricultural Services) has launched a 3D mapping solution for the regional and rural property sector to easily visualise the topography of hectares of land.

Tenable, the exposure management company, today announced the appointment of Scott Magill as Country Manager for Australia and New Zealand. In this role, Magill will lead Tenable’s operations and strategy in the region, driving business growth and strengthening channel partnerships.

Manhattan Associates (NASDAQ: MANH)  unveiled the latest advancements in its industry-leading platforms, Manhattan Active Omni and Manhattan Active Supply Chain. These updates deliver transformative capabilities to enhance customer experience, streamline supply chain operations, and drive retailer success across all channels.

Enterprise automation and A1 software company UiPath has announced the acquisition of Peak, an AI-native company based in Manchester, United Kingdom.

With the announcement that Australia will not be exempt from Donald Trump’s 25% tariff on Australian steel and aluminium manufacturers will need to manage the financial and operational impacts.

The Commonwealth Bank says using Artificial Intelligence to help protect its customers has reduced fraud by 30% and seen a 50% reduction in scam losses. 

• Snowflake strengthens strategic partnership with Microsoft to deliver OpenAI’s state-of-the-art models directly to customers in Snowflake Cortex AI on Microsoft Azure AI Foundry
• Snowflake also launches new native integration enabling thousands of customers to seamlessly leverage Snowflake Cortex Agents within their Microsoft 365 Copilot and Microsoft 365 apps

New offering empowers enterprises to simplify data operations and enhance AI capabilities in the cloud

COMPANY NEWS: Progress (Nasdaq: PRGS), the trusted provider of AI-powered digital experiences and infrastructure software provider has announced the launch of Progress® Data Cloud℠, a managed Data Platform as a Service designed to simplify enterprise data and artificial intelligence (AI) operations in the cloud. With Progress Data Cloud, customers can accelerate their digital transformation and AI initiatives while reducing operational complexity and IT overhead.

COMPANY NEWS: MyPass Global, the leading technology platform for workforce onboarding, compliance and credentials management, today announced it has raised A$7.5 million in Series A funding led by Australian venture capital firm OneVentures.