Displaying items by tag: CommBank

The Commonwealth Bank says using Artificial Intelligence to help protect its customers has reduced fraud by 30% and seen a 50% reduction in scam losses. 

COMPANY NEWS: Telstra and CommBank confirmed today they have extended their existing anti-scam and fraud collaboration and announced the use of new ‘fraud Indicator’ technology to help protect Australians from identity theft.

Banking and business solutions provider CommBank and telecommunications company Telstra announced jointly that their anti-scam technology Scam Indicator has been expanded to cover landlines to detect suspicious calls in real-time.

Only one in 10 Gen Z Aussies would prefer to talk to their friends and family via phone call despite the consensus (98%) believing it’s important to stay connected with friends and family—with face to face and texting being their preferred way to communicate, a new insight into the complexities how Gen Zs communicate, according to research by telco provider More and CommBank.

Australia’s banking sector is transitioning to fully embrace digital financial wellness as a way of gaining and keeping customers, ensuring banks remained ingrained in the day-to-day financial decisions of consumers, according to a new data by Forrester Consulting commissioned by banking platform Backbase.

The Commonwealth Bank has announced an update of its Benefits finder digital feature in a move it says makes it easier for business owners to understand and connect to state and federal COVID-19 support measures they may be eligible for.

Australia's biggest bank, the Commonwealth Bank, is currently having issues that are impacting the usage of credit and debit cards of its customers.

An SMS popped into my iPhone's messages inbox last night, proclaiming to be an "IMPORTANT MESSAGE FROM COMMBANK". Given I don't use that particular bank, well, it was obviously a scam, but some might be fooled.

Australia's No.1 Bank, the Commonwealth Bank, has unveiled the latest version of what it says is "Australia’s number one banking app", CommBank app 4.0, with major and very useful upgrades.

One of Australia’s four big banks, the Commonwealth Bank, has entered into an exclusive partnership with Australian medical technology provider, Whitecoat, to deliver a best-in-class integrated payments, claiming, and healthcare directory solution.

Australia’s big four banks have been heavily criticised in a new report by a global analyst firm, which says digital money management provided by their mobile apps is minimal at best – and their apps don’t reflect the banks’ vision of helping customers improve their financial well-being.

The Australian Government is investing more than $600,000 in a program aimed at training high school students in digital security skills.

It's not just Westpac which has launched iPhone X Face ID compatibility while ignoring Apple Pay, the Commonwealth Bank says it was actually the first to do so on Friday.

Commonwealth Bank’s Start Smart programme is undertaking a two-month trial to determine whether virtual reality technology combined with a storybook in a student’s home can reinforce financial education lessons learned at school.

Investment in machinery and equipment — and to a lesser extent technology — is a priority for Australian small businesses in the next 12 months, according to a survey by the Commonwealth Bank which reveals that 41% of SMBs plan to reinvest in their business in the 2017 financial year.

The ‘latest’ in-store payment technologies are ‘better at retaining customers’ and are viewed as ‘more trustworthy’ than cash-only counterparts, according to CBA’s Retail Therapy report.

CommBank has added Amex to its Android app and more, the day after Amex cards issued by Amex went live on Apple Pay in Australia.

The Commonwealth Bank says its new ‘Real-time Alerts’ could help small businesses save valuable time and better manage finances leading to more time spent growing the business.

Seven million credit cards are misplaced each year and later turn up, with CommBank’s temporary lock feature helping to avoid cards being cancelled permanently while they’re being searched for and later found.

One of Australia's biggest banks the Commonwealth Bank today announced the availability of the CommBank Small Business app.