The Australian Communications and Media Authority (ACMA) has hit Australia's largest telco Telstra with a more than $3 million penalty for failing to comply with emergency call rules during a technical disruption at its Triple Zero emergency call centre.
The Australian Communications and Media Authority (ACMA) is undertaking public consultation on proposed amendments to the Telecommunications (Emergency Call Service) Determination 2019.
Telcos are required to do a welfare check on people who have tried to call during a large network outage of telecommunications systems, under newly legislated rules for emergency call services in Australia.
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