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Thursday, 09 July 2020 16:43
Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
By Brendan Maree 8x8
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset…
Published in
Health
Tagged under
- Contact centres
- contact centre agents
- COVID 19 crisis
- Brendan Maree
- 8x8
- Pandemic
- Telstra
- Services NSW
- shutdown
- restrictions
- Virus
- financial institutions
- Utilities
- Robotic automation
- Chatbots
- Interactive Voice Response
- Call centres
- Business
- Australia
- Call centre operators
- Australian Banking Association
- new business
- consumers
- Investment
- Economy
Thursday, 02 July 2020 12:10
CSIRO team finds lab-grown cells can be used to study respiratory viruses
By Sam Varghese
Australia's national science agency, the CSIRO, has found that cells from the human airway which are grown in a laboratory can be reliably used to…
Published in
Health
Monday, 29 June 2020 13:58
Expansion and NASDAQ listing plans are set to boost MyFiziq’s revenues
By MyFiziq
VENDOR ASX NEWS MyFiziq (ASX: MYQ) is well-positioned to thrive in fiscal 2021. Following the release of its end of year update to shareholders today,…
Published in
Health
Tagged under
Monday, 22 June 2020 13:29
Telehealth services to ‘flourish’ after COVID 19 has passed
By Peter Dinham
Telehealth services will continue to boom and flourish well after the COVID-19 pandemic has passed, according to software engineer for medical software solutions company MedicalDirector,…
Published in
Health
Thursday, 18 June 2020 14:04
Coviu video consulting platform helps GPs transition new business model
By Peter Dinham
Sydney based startup and spinout from the CSIRO, Coviu, is providing its telehealth technology to the government-funded video consulting platform Healthdirect Australia to help GP's…
Published in
Health
Tagged under
Tuesday, 16 June 2020 16:16
MyFiziq and NuraLogix combine to create never before seen total health screen
By MyFiziq
VENDOR NEWS: MyFiziq Limited (ASX:MYQ), the company behind proprietary dimensioning technology that enables its users to check, track, and assess their dimension using only a…
Published in
Health
Tuesday, 16 June 2020 12:16
Optus continues with Virtualpsychologist to support regional communities
By Peter Dinham
Optus is continuing its relationship with text-based counselling service Virtualpsychologist, first introduced to provide wellbeing and mental health support services during bushfires in rural and…
Published in
Health
Friday, 05 June 2020 14:22
Inmarsat extends seafarers' telemedicine service with COVID-19 response
By Peter Dinham
Satellite communications provider Inmarsat has ramped up its response to COVID-19, announcing additional initiatives aimed at improving seafarer wellbeing, including the launch of a new…
Published in
Health
Tagged under
Friday, 05 June 2020 11:14
Southern Cross team develops tech to heal wounds faster without stitches
By Sam Varghese
Scientists from the Southern Cross University have developed new technology that may be able to heal wounds in days, rather than weeks, without the need…
Published in
Health
Friday, 05 June 2020 01:30
Australians ‘more connected’ to family than ever before during COVID-19
By Peter Dinham
The COVID-19 pandemic has had a “positive” impact on Australian consumers, according to a new study which found that just over half of consumers —…
Published in
Health
Tagged under
Webinars & Events
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Job advertising volumes 'level out', but Victoria records slight decline
Job advertising volumes levelled out nationally with a slight increase… -
LogicMonitor appoints Swapnil Shah to APAC region channel role
IT infrastructure monitoring company LogicMonitor has announced that former Infosys… -
Aussie Broadband board gets pre-IPO makeover
RSP Aussie Broadband has appointed a new chair and two… -
Australian office workers lack confidence employers have a post-pandemic plan
Electronic signature platform, DocuSign, today launched its newest research, identifying… -
MessageXchange appoints two new sales executives to help customers with EDI solutions
Business-to-business integration platform, MessageXchange, has announced two new ex-Woolworths sales…
VENDOR NEWS
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Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: … -
VENDOR NEWS: Independence Group – case study
Independence Group (IGO) is an ASX-listed mining and exploration company…
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PacketLight Networks Announces PL-4000 Muxponder and Transponder Product Line for High Capacity 400G Metro and 200G Long Haul Applications
Integrated mux/demux, optical amplifier, optical switch and Layer-1 optical encryption… -
INVITE VIRTUAL ROUNDTABLE 9/7/20 9AM AEST - Denodo announce virtual roundtable in APAC region, focus on cloud and data virtualisation
VENDOR NEWS: Denodo announce virtual roundtable in APAC region, focus… -
Zebra hosts first ANZ livestream channel partner event
In lieu of their annual Channel Partner Roadshow, Zebra Technologies… -
5G in Australia: How we can mitigate the risks
GUEST OPINION by Eddie Stefanescu, Regional VP Business – APJ… -
Stakeholder buy-in is crucial for integration success, says ANATAS
INTERVIEW PROMOTION * Integration specialist, ANATAS, is a premium partner… -
Over the Wire takes the complexity out of managing your mobile fleet
Over the Wire has released Mobile Fleet plans, offering businesses… -
DDLS partners with CertNexus to offer affordable cyber security training
STRATEGIC ALLIANCE ANNOUNCEMENT: DDLS, Australia’s largest provider of corporate IT… -
API lifecycle product means you can give data to the public and be secure too, says Software AG
Interview Ian Ward - DevOps Solution Architect at Software AG International…
REVIEWS
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Optus 5G home Internet is an NBN killer
For a while now, there have been mutterings here and… -
Review: D-Link DWR-956 AC1200 4G LTE router
The D-Link DWR-956 is a wireless AC1200 4G LTE router… -
Review: OPPO Find X2 Pro has top-level specs that are future-proof
OPPO's latest effort in the 5G space — its top-level… -
Review: realme's X3 SuperZoom is focused on camera nerds
Chinese smartphone maker realme's new X3 SuperZoom is, like many… -
Review: Sonos Arc
Sonos delivers a big soundbar with a sound and a…
Comments
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Re: iTWire - Optus 5G home Internet is an NBN killer
This is a stupid question but does this article talk about 5g internet for the home? As in i can[…]
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Re: iTWire - Rupert uses Vault to pry open whole-of-government cloud market
Well said Sam...We should think long and hard about Australia's future in the global game ahead. Australians should think about[…]
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Re: iTWire - Optus 5G home Internet is an NBN killer
To be fair, your 4G service is better than *your* NBN service, not "better than the NBN".I'm not saying you[…]
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Re: iTWire - Optus 5G home Internet is an NBN killer
NBN has become so much of the vernacular that people say "The NBN is slow", when:- Their ISP has not[…]
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Re: iTWire - Optus 5G home Internet is an NBN killer
24 month minimum contracts are stupid, only morons sign up for that long, no one wants a contract, even when[…]