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GUEST OPINION: My dropshipping journey with Amazon began like most people's— I sourced products from AliExpress. It was straightforward, cost-effective, and it looked like the ideal beginning. The prospects of having thousands of products available at graciously low prices, not having to stock inventory was extremely tempting. So, what could really go wrong?

GUEST OPINION: Social media isn’t just for brand awareness anymore. It is a powerful sales tool. Businesses that use automation can engage with customers, nurture leads, and drive revenue with minimal manual effort. By streamlining interactions and optimising campaigns, companies can turn social platforms into high-performing sales channels.

COMPANY NEWS: NHI Governance delivers unified visibility and control over secrets in complex environments, addressing critical security gaps.

  • To accelerate Spark’s strategy of enabling digital and AI-driven customer experiences
  • Information Technology (IT) collaboration forms part of technology delivery model transformation
  • Collaboration will contribute to reduced IT operating costs, supporting Sparks Operate Programme

Next-generation digital services and consulting company Infosys and Spark New Zealand, New Zealand’s largest telecommunications and digital services company, today announced a strategic agreement that will support the transformation of Spark’s technology delivery model through digital innovation.

Australian Pharmaceutical Industries (API), a wholly-owned subsidiary of Wesfarmers Health, has unveiled a new online B2B e-Hub, myAPI, to support their more than 4,000 wholesale pharmacy customers.

GUEST RESEARCH:  Australia and New Zealand lead in feeling they know how to get the most benefit from AI in their role/studies  

78 per cent of survey respondents in Australia and New Zealand report feeling positive about the impacts that AI is having on education

78 per cent of Academic Administrators, Educators, and Students in Australia and New Zealand say they are overwhelmed by the availability and volume of AI

Organisations across Australia and New Zealand (ANZ) are investing in generative AI at higher rates than their global counterparts, but more often experience cost blow outs when it comes to staffing these initiatives.  

  • 32% of ANZ organisations are putting more than a quarter of their tech budget for the next 12 months toward generative AI (versus 25% globally).
  • ANZ respondents have seen a 44% return on their AI investments. Compared to the global average, organisations in ANZ were more likely to cite enhancing customer satisfaction as a key goal for their AI initiatives (53% versus 43%), and less likely to prioritise internal-facing projects (47% versus 55%).
  • The cost of staffing for generative AI in ANZ was more often higher than expected (63% in ANZ versus 48% globally).

GUEST RESEARCH:  New report cites the company’s high customer satisfaction with leading Davis AI engine

D2L, a global learning technology company, has been chosen by the Australian Dental Association New South Wales Branch (ADA NSW) to support member growth by providing an enhanced learning experience with more modes of learning delivery for its more than 5,000 members. 

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