Customers of Telstra and its subsidiary broadband provider, Belong, that upgraded to higher-speed NBN plans will be proactively contacted if they are not getting the maximum speed available under the plan.

Consumers impacted by Australia’s recent bushfires can now receive dedicated assistance with their unresolved phone and Internet issues from the Telecommunications Industry Ombudsman.

Customer experience management provider Qualtrics has appointed former Salesforce and American Express senior manager Brigid Archibald as country manager for Australia and New Zealand.

Researchers from Flinders University say new fossils of an ancient snake which has legs shed light on how they came to lose their legs.

Samsung is set to discover how strong it is with the force, and whether both sides of the force will make a forceful impact on sales of its new Galaxy Note10+ special edition, modelled on Kylo Ren and the "Star Wars: The Rise of Skywalker" movie.

Smart watches have come of age, with the latest being a sub-$200 model called the MOVETIME Family Watch, letting parents stay in touch with 4G calls, video calls, photo sharing, messaging and GPS tracking.

RMIT University student Tracy Tam won the top prize in the inaugural cyber security competition which the university held in collaboration with Russian security firm Kaspersky.

Less than one-fifth of human resources (HR) leaders believe that performance management is effective at achieving its primary objective, according to Gartner.

The vast majority of Australian companies recently surveyed have their sights set on artificial intelligence investment, with increasing employee productivity a key focus for AI investments.

Global spending on digital commerce will reach US$18.7 trillion by 2024, up from $11.2 trillion in 2019 - an increase of 66% over the forecast period, according to a new report.

Independent national charity, the Kids' Cancer Project, strives for every dollar raised to go directly to research. It turned to global analytics firm SAS to help maximise fundraising and minimising admin and overhead costs.

Amy Peck is a remarkable pioneer in the virtual (VR), augmented (AR), mixed (MR) and extended reality (XR) spaces, running her own VR company, working at HTC Vive and travelling from the US to speak about 5G and more at StartCon 2019.

Technology from Aussie Broadband is being used to help the broadband provider’s customers affected by the horrendous NSW fires.

Australian businesses and leading public sector organisations – including Qantas, Telstra, Westpac and the CSIRO, NSW Government and NSW Pathology – are emerging as global innovation beacons, signalling how state-of-the-art technology can drive growth, enhance customer experience and tackle some of Australia’s most pressing societal and environmental issues, according to Microsoft CEO, Satya Nadella.

Australian-listed network as a service (NaaS) provider Megaport has announced the expansion of services to Japan, with cloud connectivity services now available in Tokyo, through multiple data centres.

Digital experiences are key to winning the attention of tech-savvy younger generations, with young Australian travellers expecting their priorities of convenience and service to be delivered via their digital devices, according to a survey by travel company Travelport.

The most prominent person to be affected by US President Donald Trump's trade war with China is rarely mentioned in that context. That person is Microsoft co-founder Bill Gates who stands to make a fortune much bigger than he reaped from his software adventures if the tit-for-tat ends and he is able to go ahead with his plan for a new kind of nuclear power reactor.

Microsoft is partnering with Kakadu National Park rangers and Australia’s national science agency, CSIRO, in a pioneering program mixing “responsible” artificial intelligence and modern science with traditional knowledge to solve complex environmental management problems, and care for animal species and habitats.

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