AI must be implemented with care, says innovation expert
Written by Sam Varghese
The possibilities of artificial intelligence are immense, but organisations must carefully navigate the associated ethical dilemmas and prepare for unintended secondary consequences, a technology executive… Warning that artificial intelligence has legal implications
Written by Ray Shaw
Artificial intelligence will be woven into almost all the tools and services lawyers use to do their jobs and this will greatly assist them in enhancing… 
Chatbots represent a new, more modern form of customer assistance. Only by being agile and experimental can a brand remain at the cutting edge of… 
The writing is on the wall, digital transformation is the future, and “now” is the time for retailers to jump on the bandwagon, according to… Lady Cilento Children’s Hospital embraces Dynamics 365
Written by Ray Shaw
Lady Cilento Children’s Hospital has embraced Microsoft’s cloud-based Dynamics 365 CRM to manage the individual and complex health needs of 1070 children enrolled in Queensland’s… 
Iconic Australian fashion retailer City Beach has completed stage one of its “digital transformation”. ANZ to run trial using voice for mobile banking
Written by Sam Varghese
The ANZ bank will run a trial using voice biometrics to transfer sums of money more than $1000 using its mobile apps. La Trobe uni to link Vic businesses with PARC
Written by Sam Varghese
La Trobe University has made an agreement to link businesses in Victoria with PARC, an organisation that has been known for its innovation. Uber self-driving project stuck in reverse gear
Written by Sam Varghese
Uber's self-driving cars appear to be going backwards in terms of how often humans have to take over the wheel, with the distance a car… Global reputation rankings see Samsung, Apple tumble
Written by Sam Varghese
Both Apple and Samsung have taken a hit to their reputations, according to the 2017 Global RepTrak 100, a listing of the world's most reputable… 
