Telecoms & NBN
There has been a year-on-year reduction in the ratio of telecommunications consumer complaints in the first three months of 2019, compared to the same three… NZ telecoms regulator to recommend deregulation of Spark resale copper voice services
Written by Peter Dinham
New Zealand’s competition regulator, the Commerce Commission, is set to recommend that the resale copper voice services of the country’s largest telco Spark be deregulated. Call for NBN Co board to quit over ‘failure to deliver’ on core mission
Written by Peter Dinham
Commpete, the former Competitive Carriers Coalition, has called for the resignation of the board of NBN Co, the company rolling out the Australian national broadband… Gympie gets a new mobile tower as Optus continues black spot program
Written by Peter Dinham
Optus has switched on a new mobile tower in the Queensland town of Gympie as it continues work on undertaking its mobile black spot program. Optus launches NBN plans ahead of ‘new customer initiatives’
Written by Peter Dinham
Optus has launched three new NBN plans promising more speed for selected home users, and with unlimited data for “data hungry” streamers. 
New Zealand cable operator Hawaiki Submarine Cable has extended its presence in the United States from Hillsboro, Oregon, to the Westin Building Exchange carrier hotel… NZ telco Spark cops fine of NZ$675K for misleading consumers
Written by Peter Dinham
New Zealand’s largest telco Spark has been hit with a fine of NZ$675,000 for making false or misleading representations in its customer invoicing, and when… CA seeks feedback on stronger mobile premium services code
Written by Peter Dinham
Industry lobby group the Communications Alliance wants changes to the telecoms code which will strengthen consumer protections for telecommunications users. 
Optus continues the rollout of its black spot program with a new tower switched on in the NSW town of Curlewis to give improved mobile… CA says 'job not done' yet to address complaints in telco sector
Written by Peter Dinham
The latest report by the Telecommunications Industry Ombudsman showing significant falls in complaints volumes about landline, mobile and Internet services does not represent “job done”… 
