Displaying items by tag: Agentic AI

New AI-powered innovations make it quick and simple to analyse customer feedback across all channels, specific locations, and take targeted action to improve experiences, reduce churn, and improve lifetime value

COMPANY NEWS: New innovations available now from Qualtrics, the leader and creator of the experience management category, allow organisations to improve customer relationships proactively using omnichannel insights from every part of the customer journey – across digital, location and customer care.

Comprehensive platform powers multi-agent systems, enhances customer experiences, boosts productivity, and automates complex business processes with flexible AI autonomy

Boomi, the intelligent integration and automation leader, today announced the launch of Boomi AI Studio, a secure AI management solution that allows organisations to design, govern, and orchestrate AI agents at scale. 

Norwegian multinational telecoms provider Telenor and equipment vendor Ericsson have co-designed a proof of concept for an Agentic AI system that learns to optimise capacity and corresponding power consumption of a Radio Access Network (RAN).

GUEST OPINION:  By now, leaders in most organisations are either driving - or have been asked to drive - AI initiatives. Many organisations are working quickly to stay ahead of the AI curve, but this can be difficult, because AI is simultaneously fostering unimaginable growth but also indiscriminate change.

Designed for cost-effective, sub-second response times at all data volumes, the new offering can solve multi-dimensional, complex problems by combining structured and unstructured data

Enterprise Vector Store will use NVIDIA NeMo Retriever microservices for accelerated compute, optimised RAG

COMPANY NEWS: Teradata (NYSE: TDC) today announced Teradata Enterprise Vector Store, an in-database solution that brings the speed, power and multi-dimensional scale of Teradata’s hybrid cloud platform to vector data management, a crucial element for Trusted AI, with future expansion to include integration of NVIDIA NeMo Retriever microservices, part of the NVIDIA NeMo Retriever microservices, part of the NVIDIA AI Enterprise. Featuring the ability to process billions of vectors and integrate them into pre-existing enterprise systems, with response times as quick as in the tens of milliseconds, Enterprise Vector Store is designed to cost-effectively deliver the sophistication required for getting real value out of complex, multifaceted business challenges.

GUEST OPINION Vinicius Cardoso, CTO of Cloudera Australia and New Zealand:  It’s no secret that securing data is now one of the cornerstones of modern governance; it is reshaping and accelerating how local agencies deliver value to their communities. By leveraging large language models (LLMs) and agentic AI, they can derive better insights faster, streamline operations, and understand patterns in citizen needs, enhancing the quality and efficiency of government services.

Telstra has announced a proposed AI joint venture (JV) with global consulting firm Accenture, in which Australia's largest telco would reportedly invest A$100 million a year over seven years for a total of A$700 million.

GUEST OPINION by James Bergin, Xero:  You can tell we have hit a hype saturation point when it is hard to hear the words artificialintelligence (AI) without also hearing the audible groan that follows. And, after two years of hype around generative AI in particular, there are some clear signals that we’re headed intothat situation - the low that tends to follow the high - in this space, where public mood shifts as the gap between expectation and reality becomes more apparent.