Displaying items by tag: RSP

Broadband operator NBN Co plans to create an artificial intelligence (AI)-powered "intelligent, self-healing network", expand its workforce, and deliver more network upgrades across Australia, according to its first annual service improvement plan (ASIP).

Sydney-based internet service provider Hosted Network’s partnership with NBN will create opportunities for Australian managed service providers to tap into the growing connectivity market and drive higher revenue.

GUEST INTERVIEW: Putting the industry under immense competitive pressure, Aussie Broadband's Carbon has emerged as a true diamond, letting business customers have incredible control over Internet and mobile connectivity with true self-service, while also having full support as needed, with Aaron O'Keeffe on-hand to explain it all.

GUEST INTERVIEW: Putting the industry under immense competitive pressure, Aussie Broadband's Carbon has emerged as a true diamond, letting business customers have incredible control over Internet and mobile connectivity with true self-service, while also having full support as needed, with Aaron O'Keeffe on-hand to explain it all.

Australian fixed wireless and wholesale network infrastructure provider, Swoop, has announced the appointment of John Phillips as Chief Financial Officer (CFO) ahead of its proposed listing on the ASX in April.

Aussie Broadband is the company that offers "bloody good broadband", so when we looked at its half year results, we thought they were bloody good, too!

The options offered by the NBN Co in its latest pricing review consultation will lead to a price rise of $2 per customer no matter which option a retail service provider chooses, well-known independent telecommunications analyst Paul Budde says.

Broadband speeds have been hitting records during the pandemic, with RSPs now able to deliver almost 94% of the plan speed during the peak evening hours, the Australian Competition and Consumer Commission says.

Telco SIngtel Optus has announced the creation of a "Community of Experts" which will result in every customer being moved to a dedicated team within six months.

Phil Britt is the CEO and MD of Aussie Broadband, which just listed on the ASX, won a major customer service award, gained its first customer on its new Metro Melbourne fibre network, with Britt also winning the ACOMMS Communications Ambassador Award for 2020, and he joined iTWireTV via Zoom for a good all-round chat.

Australia's fifth largest provider of NBN services in Australia has won the Customer Service Organisation of the Year (Large) at the 2020 Australian Service Excellence Awards (ASEAs).

Aussie Broadband, or ABB as it is now designated on the ASX, has a current share price of $1.90 at time of publication, 90c more than its $1 listing, and while it's down from a high of $2.22, ABB's prospects are definitely strong.

The NBN Co's decision to offer an increase in the CVC included with 100Mbps plans from 2.5Mbps to 3Mbps will not provide a speed boost to the extent that those reading certain media outlets would expect, the head of a small Tasmanian retail service provider says.

The NBN Co's latest promotional move, offering retail service providers $160 for each customer who signs up for a 100Mbps service, effectively requires these customers not to downgrade or disconnect until January 2021, according to the head of a small ISP.

The NBN Co has issued a blog post warning that congestion on the broadband network may "fluctuate" as it forces providers to choose between the original pricing and the new "bundled" pricing system.

Australian family-owned broadband, voice and mobile service provider, Harbour ISP, has been awarded "Best New Partner" in the 2018 iSelect Partner Awards.

With my 4G smartphone able to offer vastly faster upload and download speeds than all NBN connections in existence today, and while the NBN says it does offer gigabit connections, when NBN Co wants you to ask "how much speed do you need?", it doesn't expect gigabit will be your answer. 

Telstra's customers are voracious downloaders, with the top 10 most data-hungry suburbs revealed, as it revealed July 2018 monthly data usage per state. 

High-speed Internet service provider MyRepublic is celebrating its first year of business in Australia, and celebrating many milestones "including consistently ranking number 1 on Steam for average download rates".

On Monday morning, nbn (the company) is launching a key NBN MTM component, the FTTN product, which will finally be available to RSP or retail service providers.