Displaying items by tag: Vodafone

Amazon Web Services updates new capabilities for Amazon Connect to improve contact centre agent productivity and provide more effective, personal, and natural customer interactions.

GUEST OPINION: While the rapid advance of 5G communications delivers comprehensive benefits for communication service providers (CSPs), the new technology also presents challenges in security and cost.

Vodafone has launched what it claims to be Australia’s only mobile plan which offers customers unlimited mobile data usage at maximum available speeds for just $85 per month.

Mobile services revenue in New Zealand is expected to reach US$1.9 billion in 2026 with a marginal compound annual growth rate (CAGR) of 1.8% over 2021-2026, supported by growth in smartphone subscriptions and mobile data service revenues, according to a new forecast by analyst firm GlobalData.

Analytics company Opensignal analysed the mobile experience of users who switched mobile operators (or those who decided to quit), and found that two out of three users had an unsatisfactory experience before they jumped to another provider.

Cybersecurity company Tesserent has appointed Hamish Soper to the role of senior partner for New Zealand.

Nokia and Vodafone launched a jointly developed machine learning (ML) product, running on Google Cloud, to quickly detect and remediate network anomalies before they impact Vodafone customers.

This week, we had the ACCC issue a report on increasing mobile pricing by the three major mobile network operators (MNOs), Telstra, Vodafone and Optus. In reporting this, they assigned the blame at the court for overturning the ACCC's banning the of the merger of TPG and Vodafone. The're wrong - see why!

Ok, so the creative renaming of the ACCC is my idea, and not Adderton’s, but Peter has done the sums, and clearly, the communications competition conundrum isn’t adding up - why were there no consumer protections put in when the TPG and Vodafone merger was approved?

Millions of Australian consumers will pay more for their mobile phone plans after recent price increases by all three big telco companies, according to new analysis by the competition regulator, the ACCC.

Vodafone has been given a conditional go-ahead to use Huawei's 5G radio access network in Italy, the news agency Reuters reports.

Communication and collaboration specialist Dialpad has made three appointments to its Australian team.

TPG Telecom says it is the second largest telco in Australia, with MD and CEO Iñaki Berroeta also sharing an update on the company's operations after its merger 10 months ago.

2degrees users are the first in New Zealand to enjoy an Excellent Video Experience, says Opensignal.

Vodafone has announced it is giving customers the best price on a plan when they purchase an iPhone 12 5G or iPhone 12 mini 5G on a Lite plan.

In the Australian battle for 5G supremacy, Telstra comes out on top, but despite Optus claiming the fastest 5G in Sydney and Melbourne, Opensignal appoints them both as joint 5G download speed winners.

The new 5G mmWave spectrum will "power 5G fixed wireless and super-fast 5G mobile", and with Optus, Telstra, Dense Air Australia and Pentanet winning mmWave spectrum, the future for Australia is super fast.

The divide between rural and urban dwellers in New Zealand is narrowing as far as their mobile experience goes, a report claims, adding that however there were differences in what users experienced on the country's three networks.

The performance of Fibre Max high speed broadband plans in New Zealand has improved substantially, according to the country’s competition regulator, The Commerce Commission.

Vodafone users have poured onto Twitter to complain of being unable to access data, or even make calls and texts, with Vodafone acknowledging the issue, identifying it and resolving it as quickly as possible.