Amazon Web Services updates new capabilities for Amazon Connect to improve contact centre agent productivity and provide more effective, personal, and natural customer interactions.
On-demand sales force automation solution and CRM vendor StayinFront continues its push into the Fast Moving Consumer Goods market, with global cosmetics company L’Oreal selecting StayinFront EdgeCG to provide a single view of its business and enable better management of all merchandisers across its Australian Consumer and Pharmacy Divisions.
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Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]