Wednesday, 05 May 2021 22:05

Opensignal releases New Zealand Mobile Network Experience Report 2021


2degrees users are the first in New Zealand to enjoy an Excellent Video Experience, says Opensignal.

2degrees has much to celebrate as far as streaming video is concerned. In addition to winning the Video Experience award outright for the second time in a row, Opensignal's users on the 2degrees network are "the first in New Zealand to have had an Excellent (75 or above) Video Experience."

This indicates a very consistent experience across all users, video streaming providers and resolutions tested, with fast loading times and almost non-existent stalling. Finally, 2degrees more than doubled its lead over second-placed Spark— from the 1.9 points seen in our previous report to 4.2 points.

Spark and Vodafone are joint winners for Download Speed Experience

Spark, the winner of Opensignal's Download Speed Experience award in its previous two reports, no longer wins outright and is instead a joint winner along with the previous runner-up, Vodafone.

This change was principally driven by a 3.3 Mbps (8.1%) drop in the overall average download speeds seen by our Spark users. As a result, Spark has dropped below the 40 Mbps mark. 2degrees continued to lag behind with a score of 33 Mbps compared to the roughly 38 Mbps reported by our users on the two front-runners’ networks.

Vodafone forces a tie on Games Experience

Vodafone and 2degrees are joint winners for Games Experience — Opensignal's measure of the experience when playing multiplayer mobile games over a cellular network. In Opensignal's last report 2degrees won the award outright but this time Vodafone has managed to close the gap to the point where the two operators are statistically tied. As was the case in our previous report, Opensignal's users in New Zealand observed a Fair (65-75) Games Experience across all three operators’ networks.

Vodafone replaces Spark as a joint winner for Voice App Experience

This is the third consecutive report in which no operator has won the Voice App Experience award outright. Last time, 2degrees and Spark shared the top spot, but Vodafone now shares the glory with 2degrees, thanks to a 1.2 point increase in Vodafone’s score. None of the operators’ scores returned to the highs seen in Opensignal's April 2020 report, but 2degrees’ score was only 0.2 points away from doing so.

The full report is here

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Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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