Displaying items by tag: Compensation

The Federal Court has ordered Mazda Australia Pty Ltd to pay $11.5 million in penalties for engaging in “misleading and deceptive conduct and making false or misleading representations” to nine consumers about their consumer guarantee rights.

Australia Post is paying about $2.9 milliion in compensation to businesses for lost or damaged parcels after the competition watchdog the ACCC took leagal action against the postal service.

Optus has submitted to the Senate Standing Committee on Environment and Communications a full account on what it thinks caused the massive outage last 8 November that crippled its subscribers: 90 Cisco provider edge routers automatically self-isolated to protect themselves from an overload of IP routing information.

Telstra has committed to independently reviewing its processes and platforms in response to a demand from the Australian Communications and Media Authority (ACMA).

The Australian Greens have called on the Federal Government to attach conditions to any bailout money given to airlines to provide the financial support necessary to pay all workers, rather than allowing Qantas and Virgin to stand down workers without compensation.

Less than one-fifth of human resources (HR) leaders believe that performance management is effective at achieving its primary objective, according to Gartner.

Australia’s competition watchdog, the ACCC, has published a guide for NBN fixed wireless customers, advising them how to seek compensation when they encounter problems with broadband services, including slow speeds.

Vodafone Hutchison Australia chief executive Iñaki Berroeta may lack many attributes, but you cannot accuse the man of lacking chutzpah. Nothing else could account for the fact that he is now beginning to float the idea that his company should be paid compensation for the fact that it cannot use Huawei gear in its 5G network rollout.

More than half of Australian workers (55%) would exchange their work-related data for more-customised compensation, rewards and benefits, and 58% of Australian workers would do so for more customised learning and development opportunities, according to a new report from a global management firm.

TPG-owned Internet service providers iiNet and Internode are compensating thousands of their customers for engaging in misleading or deceptive conduct by promoting and offering NBN plans with maximum speeds that could not be delivered.

TPG has become the third ISP to agree to pay compensation to customers who have been misled about the speeds offered on certain NBN plans. In TPG's case, the number who will be compensated is about 8000.

Internet Australia has weighed into the debate about consumers being misled on NBN Internet speeds by telcos, calling on all ISPs to follow Telstra and Optus and reimburse misled FttN customers.

All Vodafone customers will be eligible to receive a bonus 2GB of data, this being the company's response to the Sunday night outage.

Design tool Envato Elements is "the first unlimited download, community-generated design subscription for agencies, designers, marketers and other creative professionals".

When Skype suffered an outage of several days from 21 September 2015, some wondered how Skype would make it up to users, and now it has responded.

The biggest of Apple and Samsung's numerous legal tussles has potentially been resolved once and for all, with a jury ordering Samsung to pay Apple US$290 million.

With many of its customers on caps that include free SMS anyway, Vodafone's offer of a free SMS half-day on the first of May seems a slap in the face to Vodafail's customers, many of whom feel utterly Vodaboned.