COMPANY NEWS: Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual Australian 2024 Agent Experience (AX) and Customer Experience (CX) Benchmark Reports, featuring historic findings that indicate the increased global acceptance of automation and self-service solutions.
GUEST RESEARCH: Radware, a leading provider of cyber security and application delivery solutions, has published results from its Q3 DDoS and Application Attack Report.
Zscaler, the leader in cloud security, today announced a new study that examines hidden vulnerabilities found in enterprise virtual private networks (VPNs) and spotlights the need for a zero-trust security approach to mitigate threats.
Only half of Australian women currently working in tech globally feel that the tech industry today is prioritising gender diversity, according to newly released research.
Derided by some merely as "clickbait", where there’s smoke from exploding batteries and faulty USB C cables or adapters it means there very well could be fire.
One third of Australian organisations have been exposed to advanced persistent threats (APTs), a substantially higher proportion than the global average.
.au is one of the 10 biggest country code domains, but it is becoming a mature market.
IT departments Australia-wide are struggling to deal with availability and performance of applications, according to new research from IT management software firm SolarWinds.
Apple and JB Hi-Fi have become the latest tech-related companies to release their workplace diversity reports, and both have admitted they're not doing well enough.
It's budget eve and new research is showing overall Australian education standards, revenue from Higher Education institutions and ICT-enabled spending for education have all been slipping.
This week's National Privacy Week and it's been welcomed in with news that Telstra is reportedly using its sensitive customer data, including your drivers licence and credit card information, to send you targeted advertising.
NBN Co chief executive Bill Morrow has already made some sweeping changes to the government-run company but his work has only just begun, after the company reported a $1.117 billion loss with revenue of just $69.8 million for the nine months ended 31 March.
Aussies are fed up with their telcos, with more than a third of Aussies considering switching mobile providers in 2014 according to new research.
China's star is rising and new growth statistics are showing the Asia power's online population rose by more than 53 million in 2013.
Australia's FTTP future is in serious doubt after a not-so-impressive turnout at Malcolm Turnbull's office for the NBN day of 'action' today.
Sony may have sold over a million PS4s but the company is making just $18 on every console sold, according to an analyst report.
A new report has uncovered an ongoing proliferation of Apple iOS phishing sites in Australia and New Zealand, as well as a continued increase in online banking malware.
Samsung has overtaken Apple in a new tablet report published today, as Apple prepares to launch its new range of iPads worldwide.
Facebook reportedly offered one billion dollars in a bid to acquire massively popular photo-sharing app Snapchat, as it looks to capture the fledgling yet lucrative teenage market.
Microsoft has defied expectations from both Wall Street and the general tech public, posting very healthy earnings of $5.2bn last quarter amid some tough competition.
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There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
I wonder when they will implement all of this, and what the pricing plans will be.FWIW, these days the proposed[…]