The Australian Competition and Consumer Commission has welcomed the Federal Government’s commitment to the adoption of key recommendations from its Digital Platforms Inquiry, saying they address its main competition and consumer priorities, including concerns about privacy and the use of data.

The increasing number of contact centres in the Asia Pacific is set to turn the region into the second largest Business Process Outsourcing (BPO) market globally, behind North America, according to a new report.

Australia should develop a systemised and standardised safe data sharing regime with independent verification demonstrating the benefit to the community, according to a new report on data privacy by the Australian Computer Society (ACS).