Displaying items by tag: Banking

Local data centre to create sovereign data storage and processing capacity for Datadog’s customers and partners, helping meet local privacy and security requirements and preferences

COMPANY NEWS:  Banks and fintechs set to deliver secure, frictionless digital payment experiences through advanced tokenisation technology

GUEST OPINION:  For security professionals who may be hesitant to invest in video analytics, now's the time to reconsider. In a newly released Omdia report commissioned by BriefCam (now Milestone Systems), the research firm uncovered a compelling story: more than 85% of the organisations surveyed that use video analytics achieve a return on investment within just one year. The study, which surveyed 140 end users across multiple industries, demonstrates that security technology is no longer just for security — it's a cross-organisational tool that delivers measurable business value far beyond traditional safety applications.

• Working closely with developers, the two companies are targeting new applications for enterprises in banking, finance, ports, online streaming, and the public sector.
• StarHub’s 5G and 4G networks will connect to Nokia’s Network as Code platform with developer portal to give developers a seamless pathway for creating new applications.

Singaporean telecommunications conglomerate Starhub, with over 2 million subscribers, and Nokia are partnering on network APIs to support StarHub’s mission to create new revenue opportunities for its customers and monetise its network assets.

GUEST OPINION:  Future-focused C-suite banking forecasts: major shifts in customer experience, revenue models, and tech infrastructure

GUEST OPINION:  Throughout 2024, some of Australia’s biggest companies have been in the spotlight due to anti-competitive behaviour. Coles and Woolworths were called out for a sneaky pricing strategy. And in the aviation industry, Qantas is being urged to sell Jetstar in order to create a fairer and more accessible aviation industry.

Solution integrates leading AI-driven identity verification technology with physical and digital card issuance capabilities to reduce fraud at account opening and provide continuous account protection

GUEST OPINION:  Deploying latest generation monitoring technology will make the challenge of securing branches considerably simpler.

COMPANY NEWS:

• The expansion of the Engagement Banking Platform includes a powerful set of natively embedded data/AI capabilities.
• Agentic AI will allow banks to unlock productivity gains across all their critical customer servicing and sales operations.
• High priority capabilities include Conversational Banking, Customer Lifetime Orchestration, Advanced Financial Insights, and AI-Augmented Customer Support.
• The Intelligence Fabric will leverage Backbase’s Grand Central Integration Platform-as-a-Service to unify data from diverse sources in a bank’s tech ecosystem.

Rimini Street is well-known for providing enterprise support long after the vendor has abandoned its own product, or tried to force a subscription model on perpetual license holders. What you may not know is that Rimini Street can also provide cutting-edge guidance on where your financial services organisation could be investing instead of spending on costly ERP upgrades.

ANNOUNCEMENT:  Backbase, the global leader in engagement banking, has successfully delivered a new digital banking platform for MyState Bank (MyState) to support future growth. The platform represents a significant leap forward in delivering seamless, customer-centric digital experiences to MyState customers.

The new Zeller Terminal 2, with a built-in point-of-sale app, redefines all-in-one payments and POS for businesses by combining industry-leading design, customisation, innovation, and affordability. 

COMPANY NEWS:  Backbase, the global leader in engagement banking, has successfully delivered a new digital banking platform for MyState Bank (MyState) to support future growth. The platform represents a significant leap forward in delivering seamless, customer-centric digital experiences to MyState customers.

Artificial intelligence is changing the banking business, with major implications for both traditional and new banks. This shift in the banking industry from traditional, data-driven AI to sophisticated generative AI which offers unprecedented levels of efficiency and customer engagement. In the banking industry, generative AI has the potential to increase productivity by 5% and decrease worldwide spending by $300 billion, according to McKinsey's 2023 banking report. 

Hyper-personalisation: the AI trend accelerating customer relationships in banking

GUEST OPINION by Krishna Kumar, Business Head Australia, Newgen Software Technologies: With 98.9% of banking online or via mobile apps1, coupled with the rise in mobile wallets and digital cards, its natural AI-powered customer interactions are revolutionising the sector. And it’s happening through hyper-personalisation—an AI-driven approach that transcends generic customer segments to understand and anticipate customers' individual preferences—that will shape the industry for years to come.

COMPANY NEWS:  Backbase on a mission to further adopt AI across the Engagement Banking Platform and its R&D efforts

Security culture has increased year over year in ANZ, but remains behind the global average.  High risk industries like Government, Banking and Healthcare score well below global average.

COMPANY NEWS: Swarm Dynamics, an innovative Australian regtech company, is spearheading a risk analysis transformation for banks and financial institutions as the early stage company embarks on its international expansion.

A third of banks in key markets across the globe, including in the APAC region, are losing large numbers of their customer base to rivals due to slow digital transformation, globalbanking services company 10x Banking claims.

Macquarie Group's banking and financial services group has been working with Google Cloud to develop AI and ML capabilities aimed at improving the customer experience.