Displaying items by tag: Koreai

Comprehensive platform powers multi-agent systems, enhances customer experiences, boosts productivity, and automates complex business processes with flexible AI autonomy

Futureproof Agentic Capabilities to Drive Business Process Efficiency and Innovation

GUEST OPINION:  In an era where innovation defines industry leadership, artificial intelligence (AI) has rapidly shifted from being a speculative investment to a critical tool for achieving business efficiencies, cost savings, and customer engagement.

COMPANY NEWS: Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual Australian 2024 Agent Experience (AX) and Customer Experience (CX) Benchmark Reports, featuring historic findings that indicate the increased global acceptance of automation and self-service solutions.

GUEST OPINION:  Is attempting to do more with less on the agenda for your organisation in 2025? If the answer is yes, you’re in good company. Today’s challenging economic landscape – rising interest rates, persistent inflation and an ongoing cost-of-living crisis – is continuing to make things tough for Australian businesses.

COMPANY NEWS:  Industry-First Unified GenAI Application Platform Cuts AI Development Cycles up to 50%, Accelerating AI Business Value.

COMPANY NEWS:  Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced today that two of its products, Kore.ai XO Automation and Kore.ai Contact Center AI are now available in AWS Marketplace, a curated digital catalogue that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and run their businesses.

GUEST OPINION: Deploying intelligent virtual assistants will help your people and culture specialists power through the hack work.

GUEST OPINION:  The rise of intelligent virtual assistants (IVAs) powered by Generative AI (GenAI) promises a significant evolution in the field of customer relationship management and contact centres. The technology promises to improve both the efficiency of agents and the quality of service they can deliver.

COMPANY NEWS:  Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced the appointment of Richard Oldham as Head of Pre-Sales and Technology for Australia and New Zealand further advancing the company’s presence in the region.

COMPANY NEWS:  Report states thatKore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale

COMPANY NEWS:  Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced that it has partnered with Melbourne-headquartered hyper-automation consultancy, A2B Transformation, to support Australian enterprises accelerate their adoption of artificial intelligence (AI) and automation.

Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual 2024 Agent Experience (AX) and Customer Experience (CX) Benchmark Reports, featuring historic findings that indicate the increased global acceptance of automation and self-service solutions.

Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced the appointment of Paul Rilstone as Vice President for Australia and New Zealand further accelerating the company’s presence in the region.

COMPANY NEWS: The latest platform upgrades help elevate effectiveness and results while reducing costs