Displaying items by tag: digital

Guest Interview and Case Study: When one of the world's great global identity companies meets one of the world's great global tech companies with an operations platform that unlocks the power of observation at scale, both companies get to work on their core competencies, multiplying the value that's delivered, with this great "fireside chat" style discussion between myself, Richard Marr of Okta, and James Simpson from SafetyCulture available to watch below!

The 24th Annual Technology Conference for Seniors was held on Thursday 10 November, 2022, and is now available to watch on YouTube - and the excellent information contained within is great for anyone of any age, with all links to the conference now available to watch below!

GUEST INTERVIEW: Have you seen the me&u QR codes at Opera Bar tables and hundreds of other venues across Australia - or even the UK and US? Delivering menus digitally on your device while letting you order instantly saves tons of time, lets venues serve more people properly even with fewer staff, dishes up delicious data and awesome analytics, and even makes leaving a venue as easy as popping out of an Uber without needing to fiddle with credit cards or bills. It's massively transformational, with me&u CEO Katrina Barry joining iTWireTV to explain it all, and more!

GUEST INTERVIEW: Have you seen the me&u QR codes at Opera Bar tables and hundreds of other venues across Australia - or even the UK and US? Delivering menus digitally on your device while letting you order instantly saves tons of time, lets venues serve more people properly even with fewer staff, dishes up delicious data and awesome analytics, and even makes leaving a venue as easy as popping out of an Uber without needing to fiddle with credit cards or bills. It's massively transformational, with me&u CEO Katrina Barry joining iTWireTV to explain it all, and more!

Global video communications solutions provider Brightcove has appointed 25-year commercial sales veteran Dan Freund as its chief revenue officer.

GUEST RESEARCH: Tata Consultancy Services (TCS) has launched its inaugural The Digital Sustainability Index (DSI). The first Asia-Pacific framework and index has been developed in partnership with The Centre of Digital Enterprise (CODE) at the University of Auckland Business School to track the adoption and leverage of digital technologies by enterprises along with their social and environmental objectives. It also evaluates and uncovers the factors critical to the pursuit of sustainable digital solutions across social, environmental, and financial outcomes. 

GUEST OPINION BY Mike Hicks, Principal Solutions Analyst at Cisco ThousandEyes:  Digital experience suffered some setbacks last year as service provider outages resulted in a trail of collateral damage, but it also showed organisations how to negotiate a way forward,.

The Federal Government has been urging State Governments to start doing e-invoicing to benefit small business owners and one Western Australian government department has responded.

GUEST RESEARCH by Cloud Assess: Despite the growing reliance on digital for most workers, a recent study has found that a large percentage of essential “deskless” employees receive little technology support and feel disconnected from their employers.

GUEST OPINION by Claudio Cardile, ANZ Managing Director, Barco:  As healthcare technology has evolved in recent years, hospital operating rooms have changed beyond recognition. Everything from scanners and probes to cameras and visual monitors have shifted from an analogue to a digital realm.

Cloud customer experience provider Genesys and Google Cloud have announced an expansion of their strategic partnership to help organisations connect customer support and experiences in a more distributed, digital world. 

GUEST OPINION by Adrian Iannessa, senior director of technology, Dell Technologies ANZ: It has been 18 months since the world woke up to the ‘new normal’, many countries are now adapting to waves of new strains, rolling out vaccination programs and states are fluctuating between eased restrictions and lockdowns. Through all that, we now have the possibility to build a bold new world as we look to the future. But first, we have some reflecting to do.

The Australian Information Industry Association (AIIA) has welcomed the Western Australian Government’s establishment of a $500 million Digital Capability Fund to support investment in digital services.

GUEST OPINION by Ashley Diffey, Head of APAC and Japan at Ping Identity: In an increasingly digital and online world, consumers have come to expect relatively frictionless experiences when undertaking transactions.

Global digital transformation company Schneider Electric says it has achieved a key milestone with its offering of a personalised digital experience for logged in customers and partners on its website se.com.

GUEST OPINION by Daniel Harding, MaxContact’s Director – Australia Operations: Webchat, SMS and email can enable you to deliver better customer service but only if you invest time and resources to implement them smartly.

When Gmail was telling me it was "offline" earlier today, in an outage I experienced that didn't seem to affect very many, and which resolved itself after about 15 minutes, I found some very interesting tweets reminding us all of some major tech moments that happened this week in history.

More than 50% of US consumers wanting to change banks would consider a digital-only bank, according to a new survey that also reveals the same findings reflected in a similar UK survey.

Small businesses have been among the hardest hit by COVID-19 in Australia but new research on the impact on their operations shows SMEs nationwide have adapted swiftly to the challenges by embracing digital commerce.

Promising its DX Class elevators “catapult the ANZ property industry into the digital revolution”, these are the first elevators in Australia and New Zealand to feature built-in connectivity as standard.