Displaying items by tag: Service providers

The COVID-19 pandemic is driving digital transformation for enterprises in the Southeast Asia region (ASEAN) and will open up wider opportunities for carriers and service providers, according to a new report.

Ericsson is introducing an entitlement server solution for on-device eSIM subscription activation without QR-codes for smartphones, enabling consumers to remotely activate and manage their eSIM-enabled smartphone.

Nokia and Smart - PLDT’s mobile arm – say they are working together to bring Industry 4.0 to Southeast Asia following the recent completion of a live 5G ‘standalone’ video call trial in the Philippines.

Global US-based technology and services company Synacor has announced its Zimbra email and collaboration platform added more than 100 new customers and expanded deals with 220 others in the second quarter this year.

Telcommunications service providers have just until the start of September to provide information on their compliance with the revised Telecommunications Consumer Protections Code (TCP Code) to the telecommunications regulator regulator, ACMA.

The Australian Compeition and Consumer Commission is seeking public submisssions on the Consumer Data Right compliance rules currently being developed, and which will allow consumers to require their bank to share their data with accredited service providers.

Digital communications provider Avaya has secured a five-year deal to supply contact centre technology and provide services to the Australian Department of Defence.

OpenStack has rapidly become the standard for both service providers and enterprises looking to build a cloud environment.

Acronis has come a long way in the last 15 years, claiming leadership in hybrid cloud data protection and storage, with strong partner results and shared growth, thanks to multiple services delivered via the Acronis Data Cloud platform – and more.

Telecommunications carrier Vertel and Nuage Networks, Nokia's software-defined network venture, are set to launch software-defined WAN services for Vertel's government, enterprise and service provider customers in July this year.

NZ network vendor TeamTalk is transforming into a critically resilient communications service provider, and with Nokia's equipment and help will deliver "solutions and services including emergency services, connected service vehicles, wireless technologies, private LTE and Internet of Things".

Communications Compliance says Australian consumers are now more informed than ever about telecommunications offerings, with 377 telecoms services providers meeting their compliance obligations under the Telecommunications Consumer Protections Code (TCP) this year.

Inabox has paid its maiden dividend and posted revenues of $88 million for the first half 2016 — a 37% year on year increase — in its first results since listing on the ASX.

The Communications Alliance says a sustained effort by service providers to “improve the customer experience” has helped contribute to the fall in the ratio of complaints about mobile services at the same time that mobile service numbers have grown.

Companies allowing their service providers to access or hold sensitive or confidential data are sitting on a cyber-security “time bomb” unless they take smart action to manage the risk of the providers suffering a data breach, according to an IT governance professional.

The NBN is trialling a new pricing model for service providers that offers discounts for increasing bandwidth they purchase for their customers.

Several service-based industries have not progressed beyond the fundamentals of customer service at a time when consumer expectations are reaching new heights, according to a newly published survey which also reveals a ‘clear disconnect’ between Australian businesses and digitally empowered consumers when it comes to customer experience.

Veeam’s new managed backup portal for service providers, which it says ‘enables partners to launch new services and accelerate cloud revenue opportunities.’

Telco service provider iTalkBB has copped a formal warning from the Australian Communications and Media Authority (ACMA) over its failure to provide information to consumers which allows comparisons of the offerings from different telcos on a like-for-like basis.

Wi-Fi connectivity at home is growing at a rapid rate for consumers all around the world with the average home now having six media devices connected to its Wi-Fi network – but it’s not all smooth sailing with a disparity between consumer expectations and performance of their networks.