Displaying items by tag: Support

Solutions integrator Insight Enterprises has secured a "significant Licensing Reseller and Support Services (LRSS)' contract with the South Australian government.

COMPANY NEWS: Tencent Cloud, the cloud business of global technology company Tencent, recently announced the signing of a Memorandum of Understanding (MoU) with Mega Berjaya Teknologi – a leading cloud service company, at Tencent Cloud Day in Indonesia. The collaboration, leveraging Mega Berjaya Teknologi’s extensive expertise in the cloud industry both domestically and internationally as well as Tencent Cloud’s cutting-edge solutions, aims to accelerate digital transformation in Indonesia, dedicated to providing a safe, secure, and satisfying cloud experience, and help local clients stay ahead in the ever-evolving digital landscape.

Global data movement solutions provider Fivetran has announced the launch of an enhanced Partner Program, “making it easier than ever for partners to grow their business”.

• New definition of Australian business will help government accurately direct policies involving government procurement.
• Updated guidance on Broader Economic Benefits in Procurement considerations will help Government better understand the positive economic impacts generated from government expenditures with industry.

COMPANY NEWS: The Sovereign Australian Prime Alliance (SAPA) congratulates the Albanese Government on its announcement of much needed reforms to the Commonwealth Procurement Rules to define an Australian business, in the context of the Commonwealth procurement framework as:

a. “a business, including any parent business, that:
     i   has 50% or more Australian ownership or is principally traded on an Australian equities market; and
     i i is an Australian resident for tax purposes; and
b. is a business that has its principal place of business in Australia.”

Document database provider MongoDB has expanded its investment in Australia with a new office in Sydney in a move it says it will enable growth across its engineering, support, and go-to-market functions.

Search AI company Elastic (NYSE: ESTC)  has completed the Infosec Registered Assessors Program (IRAP) assessment at the PROTECTED level for Elastic Cloud.

Singtel has announced that its all-in-one aggregation and business orchestration platform, Paragon, has won the Platform award at the 2024 World Communication Awards (WCA), for addressing a critical challenge faced by enterprises: orchestrating multiple technology solutions to serve their business needs.

Rimini Street is well-known for providing enterprise support long after the vendor has abandoned its own product, or tried to force a subscription model on perpetual license holders. What you may not know is that Rimini Street can also provide cutting-edge guidance on where your financial services organisation could be investing instead of spending on costly ERP upgrades.

With a vivid demonstration of how fragile the world's technology ecosystem is when one cybersecurity vendor makes a configuration mistake, 45Drives president Dr Doug Milburn says it's time for organisations of all sizes to take greater control of their infrastructure, in a move he dubs demicrosoftification.

COMPANY NEWS: Global intelligent internet company Expereo has announced the appointment of Eric Wong as President of Asia Pacific (APAC).

Munro Footwear Group has chosen Fluent Order Management to deliver new efficiencies by providing a unified view of inventory across its 250 stores and distribution centres.

Bendigo Bank has expanded its partnership with Good Things Foundation in a move it says will help provide even more support to customers facing a digital divide.

Acer has announced the new Predator Triton Neo 16 (PTN16-5) gaming laptop, designed with the new Intel Core Ultra processors with dedicated AI acceleration capabilities and NVIDIA GeForce RT 40 Series GPUs that support “demanding games and creative applications”.

Oracle has released Java 21, with a promise of long term support for at least eight years.

Ah, MSPs. They help you with IT services and support, but it’s all too easy for your concerns to be lost in ‘ticket tennis’ and to find yourself stuck in a bad romance. It doesn’t need to be that way, says Versent.

COMPANY NEWS: BeyondTrust, the worldwide leader in intelligent identity and access security, today announced their recognition by Gartner Peer Insights as a Customers' Choice for remote desktop software. BeyondTrust earned an overall rating of 4.6 out of 5, with 91% of reviewers noting they "would recommend" the solution. Vendors placed in the upper-right quadrant of the Voice of the Customer report meet or exceed the market average Overall Rating and the market average User Interest and Adoption.

Cloud native security provider Aqua Security has announced support for Amazon Security Lake from Amazon Web Services (AWS).

The Albanese Government has an opportunity to ensure that Australia reaches its dual goals of being a leading digital economy by 2030 and a leading digital government by 2025 through strategic investment in technology, according to the IT industry peak body.

Advanced semiconductor solutions provider Renesas Electronics has announced that its cellular-to-cloud development kits now fully support Microsoft’s popular Azure cloud services.

Businesses across all industries have rapidly adapted their processes and network infrastructure in various ways over the past few years as they've adapted to new ways of working. TeamViewer vice president of sales ANZ Emad Afghani explains the challenges your business needs to overcome to deliver excellent remote work service support.