Displaying items by tag: Backbase

COMPANY NEWS:  Banks and fintechs set to deliver secure, frictionless digital payment experiences through advanced tokenisation technology

GUEST OPINION:  Judicious adoption of next generation technology will free your team up to deliver a better service to clients.

GUEST OPINION:  Future-focused C-suite banking forecasts: major shifts in customer experience, revenue models, and tech infrastructure

COMPANY NEWS:

• The expansion of the Engagement Banking Platform includes a powerful set of natively embedded data/AI capabilities.
• Agentic AI will allow banks to unlock productivity gains across all their critical customer servicing and sales operations.
• High priority capabilities include Conversational Banking, Customer Lifetime Orchestration, Advanced Financial Insights, and AI-Augmented Customer Support.
• The Intelligence Fabric will leverage Backbase’s Grand Central Integration Platform-as-a-Service to unify data from diverse sources in a bank’s tech ecosystem.

ANNOUNCEMENT:  Backbase, the global leader in engagement banking, has successfully delivered a new digital banking platform for MyState Bank (MyState) to support future growth. The platform represents a significant leap forward in delivering seamless, customer-centric digital experiences to MyState customers.

COMPANY NEWS:  Backbase, the global leader in engagement banking, has successfully delivered a new digital banking platform for MyState Bank (MyState) to support future growth. The platform represents a significant leap forward in delivering seamless, customer-centric digital experiences to MyState customers.

COMPANY NEWS:  Backbase on a mission to further adopt AI across the Engagement Banking Platform and its R&D efforts

Australia’s banking sector is transitioning to fully embrace digital financial wellness as a way of gaining and keeping customers, ensuring banks remained ingrained in the day-to-day financial decisions of consumers, according to a new data by Forrester Consulting commissioned by banking platform Backbase.