Displaying items by tag: Services

Obviously, heydoor doesn't as yet have a magic COVID cure that would truly let us all live life without restrictions, but we're told its new mobile app and SaaS back-end "supports people living with physical and psychological disabilities to live life without restrictions, with access to their favourite retailers, product and service providers throughout Australia."

Hobart-based Internet service provider TasmaNet has launched its eastern seaboard cloud node, based in Sydney, delivering “enhanced access” to its core private cloud platform.

Swezo, an automotive marketplace solution, offers auto parts for vehicles (both brand new and second-hand) and provides mechanic services that can restore, upgrade, and fix cars.

GUEST OPINION by Tony Bailey, CEO AccessHQ:  At the risk of having you think this is a lesson in marketing, I am, ultimately, going to focus on how hgh quality service can be achieved through the design and delivery of quality technology, especially when humans are vanishing from the service interface with customers.

The Commonwealth Bank has announced the integration of new services into its platform as part of ongoing investment in the development of its digital banking capabilities.

Evolving since 2003, OSF Digital promises next level digital transformation services and world-class B2C services, now adeptly force multiplied by the Adept Group’s “tech-leading B2B reach,” accelerating the company’s “effort and mission to become the top global digital transformation partner to commerce brands worldwide.”

GUEST OPINION by Ashley Diffey, Country Manager – ANZ and Japan, Ping Identity: The societal changes that occurred during the past 12 months are undeniable, but what’s less talked about are the significant implications for data privacy. First, the massive shift to remote work changed the way data is accessed and secured. And a sharp rise in online transactions means more personal data is being exchanged, stored, and processed than ever before. Further, the amounts of personal data being collected by large technology companies continues to climb, shaking user trust.

Global spending on IT in 2021 has been forecast to rise 6.2% from 2020 and reach US$3.9 trillion (A$5.03 trillion), the technology research firm Gartner says, adding that there was a decline of 3.2% in the year just past due to spending being limited to services and technology deemed to be critical.

Professional services firm Accenture has acquired cloud migration service provider Olikka.

With Zscaler’s new research showing attackers turning to encrypted attacks during the pandemic, and encryption-based threats growing by 260% this year, not even healthcare was able to avoid the onslaught of SSL-based attacks - but thankfully, there are defences in active use by businesses to protect IT infrastructure, customers and users.

Professional services firm Accenture has formed Accenture Cloud First to help clients adopt (you guessed it!) cloud first policies.

The decision by National Broadband Network operator, NBN Co to extend its Education Assistance offer until 15 January 2021, has earned the praise of communications consumers peak body ACCAN, which says the targeted offer from the company waives the wholesale costs for many services on the 25/5 Mbps speed tier - and encourages telcos to offer free or heavily discounted NBN plans to low-income households with school-aged children.

The Federal Government has announced enhancements to the way telecommunications services are delivered in new developments, which it says are designed to provide people moving into new apartment and housing developments with better and cheaper access to high speed broadband services.

Lifestyle habits of Australians have undergone a major shift since the COVID-19 pandemic first hit, with record numbers of Australians exploring online substitutes for everything from access to health support services to exercise, skills training and entertainment, according to new survey by NBN Co, the operators of the National Broadband Network.

The chair of the Australian Competition and Consumer Commission (ACCC) Rod Sims says the competition watchdog is focused on the critical role of the communications sector during the current COVID-19 crisis and the delivery of better services while maintaining longer term competition and efficiency in the market.

Energy and storage solutions vendor SENEC Australia has expanded its operations, opening an office in Sydney and appointing Patrick Duignan as general manager of sales & service.

The global IT industry will grow at a rate of 3.7 percent in 2020, with upside potential in the 5.4 percent range and a downside floor of 1.9 percent, according to a new report from industry association CompTIA.

Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.

Getting away from the dewy eyed fanboys and looking dispassionately at the set of figures that Apple posted yesterday for its fiscal third quarter, one would have to say that there are some quite positive signs for the iconic company - with one massive proviso.

IBM and Red Hat have announced they have closed the deal under which the former acquired the open source firm for approximately US$34 billion in an acquisition announced last October.