The Australian Communications and Media Authority has launched an investigation following a consumer complaint after Brisbane-based telco provider SkyMesh breached the rules by not providing a summary for post-paid internet services it sold over the phone to around 11,600 customers between August 2019 and July 2023.
With early indicators suggesting the satellite network appears to remain robust despite an increase in data usage during the first month trial of the Sky Muster Plus, broadband operator NBN Co is extending its reach to include around 15,000 eligible participants (previously 10,000).
NBN Sky Muster and fixed wireless service provider SkyMesh has announced its expansion into NBN Fixed Line.
Telecommunications provider SkyMesh, the Australian Government, and NBN Co are providing free broadband to 30,000 families in need for 12 months as part of the School Students Broadband initiative.
Telecommunications company SkyMesh has conditionally acquired Harbour ISP’s 6,200 satellite customers.
Eleven telcos have been warned by the communications regulator, the Australian Communications and Media Authority, for failing to tell potential new customers that they do not provide priority assistance services, or failing to name a telco that does.
The Australian Competition and Consumer Commission has issued a discussion paper proposing to take over the collection of Internet activity data, a task which the Australian Bureau of Statistics said that it would be stopping.
Networking and infrastructure group Superloop has increased its presence in the NBN retail market with its purchase of the broadband customer base of SkyMesh, the Australian subsidiary of Bigblu Broadband.
Brisbane-based NBN retail service provider SkyMesh and Norwegian broadband provider Breiband have been acquired by UK-listed remote broadband supplier, Satellite Solutions Worldwide Group (SSW), in a deal worth a total of $20.4 million (£11.7m).
Satellite NBN users are being subjected to severe restrictions on plans by enforcing the Fair Use Policy, limiting download usage due to the poor performance of satellite broadband at peak times.
Indigo Telecom, the company set up earlier this year to focus on providing satellite communications services to rural Australia, has named SkyMesh has its wholesale partner, but is still to name its long-waited, supposedly ubiquitous, retailing partner.
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