Displaying items by tag: loyalty

Twilio, the leading customer engagement platform, today shared some trends that will shape brands’ customer experience strategies in Australia in the coming year:

COMPANY NEWS:  As cost-of-living pressures mount and the post-End of Financial Year (EOFY) period settles in, the retail landscape is being reshaped by a critical factor: return policies. New research from Manhattan Associates Inc. (NASDAQ: MANH) reveals that consumers are becoming increasingly cautious with their purchases making flexible and customer-friendly return options more essential than ever. The study showed that 72% of respondents are now more inclined to return products due to financial pressures, underscoring a shift towards more discerning purchasing behaviour.

GUEST INTERVIEW: Mark Britt is the CEO of Beem It, and first publicly announced Beem Rewards were coming during a federal financial Parliamentary inquiry on 26 July, 2021, with program formally launching 7 February, 2022, so how will this program truly reward small businesses and their customers?

GUEST INTERVIEW: Mark Britt is the CEO of Beem It, and first publicly announced Beem Rewards were coming during a federal financial Parliamentary inquiry on 26 July, 2021, with program formally launching 7 February, 2022, so how will this program truly reward small businesses and their customers?

SPONSORED NEWS. Find out how you can reward rather than punish your biggest customers by offering them a gold class retail service.

Being paid to shop has been a thing for years via coupons, but with apps and modern technologies now the norm, cashback is booming, with ShopBack now claiming #1 cashback portal status in the Asia-Pacific.

The creators of Australia's first cryptocurrency, Incent, have spoken frankly about the benefits of cryptocurrency, the loyalty program conundrum, global economics, esports, gaming and plenty more.

Billed as "the world’s leading mobile loyalty wallet", Stocard has announced that it has more than doubled its user base in just 18 months from its one million users when it launched locally in July 2016.

Australians are loyal to their mobile phone operators, staying with them through thick and thin, with a newly published report finding that switching is in the too-hard-basket for many mobile users, and others find comparing their options too confusing.

If you're an iPhone and Apple Watch owning Woolworths customer, you can add your Woolworths Rewards loyalty card into the Apple Wallet app on both devices, from today, and even use Apple Pay.

Here come the coupons, and the long awaited push for beacon deployment, with 1.6 billion coupons to be pushed to consumers by 2020.