COMPANY NEWS:
GUEST OPINION: We’ve all had customer service where the human element made or broke the experience. Maybe it was for better – that person who went the extra mile to get you a good result – or worse - that service so breath-takingly rude it has become a regular anecdote at parties. As we embrace AI in sensitive customer communications, bringing the best parts of humanity along for ride will be key for successful outcomes.
Users of Microsoft Fabric, the global giant’s analytics platform, will have significantly increased AI capability with the addition of Celonis’ Process Intelligence platform.
GUEST RESEARCH: Increasing CISO involvement in strategic decisions at the board level and improving legal support for cybersecurity staff among the corporate policy changes
GUEST OPINION: A thief who robs a house will usually try to find the easiest way in. After all, why pick a lock when the back door is wide open?
Futureproof Agentic Capabilities to Drive Business Process Efficiency and Innovation
Industry-leading identity security combined with modern IGA sets a new paradigm for compliance and identity lifecycle management
GUEST OPINION: Generative AI (gen AI) isn’t just a tech trend; it’s reshaping industries at every level. From personalising shopping experiences to enhancing fraud detection in finance, organisations are beginning to realise its transformative potential. But what’s next? Enter enterprise AI.
COMPANY NEWS: Completion of third-party assessment reaffirms compliance with information security standards, commitment to ensuring customer and internal data security and privacy
GUEST OPINION: As businesses in Australia and New Zealand prepare for the year ahead, the focus on security is intensifying. Emerging technologies such as artificial intelligence (AI) promise transformative potential, however the overarching themes will centre on maximising existing investments, improving efficiency, and fostering collaboration across teams.
As we approach the busy December and January shopping period, retailers and banks are bracing themselves for a surge in financial fraud. Last year, Australians lost a staggering AU$2.7 billion to scams, according to the Australian Competition and Consumer Commission (ACCC). This figure is expected to rise as Generative AI (GenAI) and other advanced technologies provide scammers with increasingly sophisticated tools.
GUEST OPINION: This has been a year of significant technological progress, with businesses making bold moves to modernise and adapt in 2024. Many organisations have moved away from outdated practices, embracing fresh ideas to stay competitive. The message is clear: keeping pace with change is no longer optional.
GUEST OPINION: Of all the tasks that large language models (LLMs) and Generative AI can undertake, one that’s captured significant attention is generating computer code. Developers are increasingly using GenAI tools to streamline workflows and improve productivity.
Ping Identity, a leading provider of seamless and secure digital experiences, has been named an Overall Leader in the 2024 KuppingerCole Leadership Compass report on Passwordless Authentication for Enterprises. The report explores workforce-focused passwordless authentication technologies and shares guidance on the most effective solutions, with Ping Identity positioned first in Overall, Product, and Innovation Leadership for its comprehensive approach.
The au Domain Administration (auDA), the organisation that administers the Australian domain namespace, today launches the inaugural Asia Pacific Internet Governance Academy Australia (APIGA Australia), an intensive two day event to be held in Melbourne over 20-21 November 2024.
COMPANY NEWS: Today, Lenovo (HKSE: 992) (ADR: LNVGY) has today published its 18th annual Environmental, Social and Governance (ESG) Report, further demonstrating its commitment to being a responsible corporate citizen with a vision to provide smarter technology for all. In this year’s report, the global technology powerhouse shared its progress toward 2030 emissions reduction goals, increased participation in the circular economy, industry-leading representation of women in technical roles 4, increased employee volunteerism, and proactive governance of AI as it works to become the leading provider and enabler of smarter AI.
OPINION What's the winningist? In most data processing as with most engineering, we have a pretty reasonable idea about what most people want most of the time. Planes that don't ignore the pilots and the doors stay on, cars that don't turn off the brakes, banks that pay the bills when we ask them too etc. etc. With generative AI, not so simple especially in the world, the real world, of rotting data and hacked code and not enough money to polish it up.
The Missing Link, a leading provider of IT and cloud, cyber security and automation solutions, today announced a strategic partnership with Cribl, the Data Engine for IT and Security. The partnership is set to transform operational efficiency and enhance data management for clients. It places a strong emphasis on data observability, ensuring the health and peak performance of client data systems.
Rosemary Sinclair AM will step down at the year’s end as CEO of domain administrator auDA.