Displaying items by tag: consumers

New Zealand’s competition regulator The Commerce Commission is seeking feedback on proposals it says would make it easier for Kiwi consumers to compare telecommunications products and providers.

The consumer watchdog the ACCC has just launched two internet sweeps aimed identifying misleading environmental and sustainability marketing claims and fake or misleading online business reviews.

GBG’s  latest report, “The Evolution of First Party Fraud in Australia”, highlights the complexities of first party fraud amid the rising cost of living and inflation, and economic impacts of the pandemic on consumers.

Australian businesses have been put on notice by the competition watchdog, the ACCC, with a warning that they need to be ready to substantiate any environmental or sustainability claims when marketing their goods and services.

Mercedes-Benz Australia/Pacific is to pay penalties of $12.5 million for failing to use attention-capturing, high-impact language when communicating with consumers about the compulsory recall of potentially deadly Takata airbags.

Australians have received 660 million fewer scam calls since new rules commenced in December 2020 requiring telcos to detect, trace and block scam calls, according to the telecommunications industry regulator the Australian Communications and Media Authority (ACMA).

New Zealand’s competition regulator The Commerce Commission says its latest Measuring Broadband New Zealand (MBNZ) report, taken from testing in May 2022, throws the spotlight on broadband performance for gamers and users of other high-bandwidth services.

Property company REA Group’s property research destination property.com.au has launched a new consumer marketplace aimed at removing more barriers for buyers and sellers.

The state of competition for social media services and consumer concerns with the services in Australia is to come under scrutiny by the competition watchdog the ACCC as part of its Digital Platform Services inquiry.

Ensuring that consumers have reliable access to broadband, mobile and landline services, no matter where they live in Australia, is the focus for the upcoming 2022 Australian Communications Consumer Action Network (ACCAN) conference under the theme Better Basics.

Losses to imposter bond investment scams have nearly tripled in the first half of this year with consumers losing over $20 million to these sophisticated scams, according to the competition watchdog the ACCC.

Consumers have been warned about ongoing scams where scammers are impersonating well-known telecommunications or tech companies like Telstra, NBN Co and Microsoft.

Sydney-based payments fintech disruptor Till Payments has launched its NextGen Pay By Link offering, providing a secure, PCI compliant way for businesses to take remote payments, as well as the ability to accept Apple Pay and other alternative payment methods.

Australia’s competition watchdog the ACCC has given the green light to Telstra’s proposed acquisition of 51.4% of FetchTV following an investigation and review of the deal.

The Bank of Queensland has paid a penalty of $133,200 after the competition watchdog, the ACCC, issued it with an infringement notice for allegedly breaching the Consumer Data Right (CDR) Rules by failing to provide a service enabling consumers’ data to be shared.

Independent data and analytics consultancy, Decision Inc Australia has expanded its offering to clients in the retail, FMCG, manufacturing, supply chain and logistics sectors by partnering with provenio.ai, a leading provider of artificial intelligence and hyper automation solutions.

Customers expect personalisation during every brand interaction — but they don’t trust brands to keep their personal data secure and to use it responsibly, according to a new report from customer engagement platform Twilio.

Electricity price rises have been significant and unprecedented in recent weeks, according to the ACCC latest Electricity Markets Inquiry report.

Broadband performance is stable across almost all the plans and providers the Measuring Broadband New Zealand program monitors, with 99% of Fibre 300, Fibre Max and HFC Max plans able to “comfortably” handle four simultaneous high-definition Netflix streams.