Displaying items by tag: tickets

Online ticket reseller Viagogo has been fined $7 million by the Federal Court for misleading Australian consumers with Google advertisements, added fees and claims about the scarcity of tickets.

Australia’s consumer watchdog the ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans.

More than $4 million has been lost to online shopping scams by Australians in 2019 so far - well in excess of the $3.8 million fleeced from unsuspecting consumers last year - and the losses are expected to mount over the busy Christmas shopping period.

With the World Cup football tournament beginning in 17 days, themed phishing websites, email scams and football-related spam is growing by the day, researchers at Kaspersky Lab say.

Pressure from consumer groups has forced Google to crack down on ticket resellers from the beginning of the new year.

Australia's many avid sports fans are being warned not to join the other 500,000 Australians who have been scammed by dodgy ticket resellers in the past 12 months.

Event ticketing platform Eventbrite has processed its 100 millionth ticket.

"Why won't the help desk just help us?" says many an office worker about their internal IT support. Yet, IT is similarly lamenting, "Why can't the user just log a ticket properly?". Never before has "help us help you" seemed so strained. Let me break away the tension and reveal just what your IT department wish you knew about logging a support request.