Displaying items by tag: Wired CIO
Monday, 31 October 2011 16:55
What your IT dept wish you knew about requesting support
"Why won't the help desk just help us?" says many an office worker about their internal IT support. Yet, IT is similarly lamenting, "Why can't the user just log a ticket properly?". Never before has "help us help you" seemed so strained. Let me break away the tension and reveal just what your IT department wish you knew about logging a support request.
Published in
CIO Trends
Tagged under
Wednesday, 11 May 2011 14:40
Good IT comes at a price not a cost
Information Technology is often denigrated as being an expensive cost. If so, something is wrong, both inside the IT camp and within the wider company. A new outlook on modern business is required.
Published in
The Wired CIO
Tagged under
WEBINARS & EVENTS
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8 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to… -
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC… -
TODAY FREE VIRTUAL EVENT - EXL SERVICE, AI in action Driving the shift to scalable AI
Through a blend of visionary discussions, real-world demos, and expert…
CYBERSECURITY
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The Blue Team Burnout and How to Prevent It
Defensive security is a challenging job. The individuals on the… -
Report reveals record-breaking year for Microsoft vulnerabilities
COMPANY ANNOUNCEMENT: Total vulnerabilities reached an all-time high of 1,360… -
SentinelOne Recognised as the Best Performing Vendor in Frost Radar Endpoint Security, 2025
COMPANY ANNOUNCEMENT: Company’s AI-powered endpoint security earns best-in-class status with… -
Introducing Illumio Insights: AI Cloud Detection and Response
Illumio Insights uses the power of the AI security graph… -
Hertz Australia – Third Party Data Breach Incident
COMPANY NEWS by Kash Sharma, Managing Director, ANZ, BlueVoyant:The recently…
PEOPLE MOVES
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Cloudian appoints new APJ Channel and Marketing Directors
Cloudian has appointed Anna Christensen as Asia Pacific and Japan… -
Salus Ventures welcomes Defence Industry Veteran Dr Shane Arnott as Senior Advisor
COMPANY NEWS: Salus Ventures, Australia’s largest venture capital fund dedicated… -
Ericsson appoints new Head of Australia and New Zealand
Ericsson has appointed Ludvig Landgren as the new Head of… -
DXC Technology Appoints New GM for Banking & Financial Services, ANZ
DXC Technology has officially appointed Michelle Bendschneider as Industry General Manager,… -
Celonis Launches its First Global Innovation Hub
COMPANY NEWS: Celonis has launched its first innovation hub to…
GUEST ARTICLES
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Turnitin Releases New Survey Findings From Students, Educators, and Academic Administrators Across Six Countries
GUEST RESEARCH: Australia and New Zealand lead in feeling they know… -
Snowflake research reveals more ANZ organisations investing heavily in Gen AI than the global average
Organisations across Australia and New Zealand (ANZ) are investing in… -
Dynatrace Named a Leader in AIOps in Report by a Leading Independent Research Firm
GUEST RESEARCH: New report cites the company’s high customer satisfaction with… -
Australia Ahead on GenAI Curve, but Skills and Security Threaten to Curb Value
Seventh annual Nutanix Enterprise Cloud Index finds Australia ahead of… -
eCommerce Spend Over Rich Media Messaging Channels to Grow by 30% Over Next Two Years
COMPANY NEWS: A new study from Juniper Research, the foremost… -
5 Secrets to Faster Innovation in IT You Can't Avoid to Ignore
GUEST OPINION: Imagine this scenario: Two competing financial institutions decide…
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This is why great content alone won’t get you found on Google
GUEST OPINION: You just dropped what you know is a…
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Amber Technology expands partnership with DPA Microphones in New Zealand
COMPANY NEWS: Amber Technology has announced it is expanding its…
Guest Opinion
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5 Secrets to Faster Innovation in IT You Can't Avoid to Ignore
GUEST OPINION: Imagine this scenario: Two competing financial institutions decide…
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This is why great content alone won’t get you found on Google
GUEST OPINION: You just dropped what you know is a…
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Why Limiting Your Hiring to One Country Is Holding Your Business Back
GUEST OPINION: The World Is Your Talent Pool—So Why Are… -
Data Management – It’s a High-Stakes Game
GUEST OPINION: In today’s digital-first economy, data can be both… -
Browser fingerprinting showdown: Can antidetect tools really beat it?
GUEST OPINION: With the proliferation of internet-enabled technologies, browser fingerprinting… -
How to futureproof manufacturing operations to withstand global uncertainty
GUEST OPINION: Global economic turbulence and shifting political dynamics are… -
Cloud costs and tariffs: exploring on-premises alternatives for greater stability
Public cloud storage is accelerating in popularity due to its… -
How to empower contact centre agents to drive performance
GUEST OPINION: Agent engagement and performance are key drivers of…
ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to… -
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable… -
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about… -
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,… -
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…
RESEARCH & CASE STUDIES
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Turnitin Releases New Survey Findings From Students, Educators, and Academic Administrators Across Six Countries
GUEST RESEARCH: Australia and New Zealand lead in feeling they know…
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Snowflake research reveals more ANZ organisations investing heavily in Gen AI than the global average
Organisations across Australia and New Zealand (ANZ) are investing in…
Channel News
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AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch… -
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…
Comments
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Re: iTWire - Can cyber security be a platform for innovation and growth?
Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
