Displaying items by tag: Helpdesk

COMPANY NEWS: BeyondTrust, the worldwide leader in intelligent identity and access security, today announced their recognition by Gartner Peer Insights as a Customers' Choice for remote desktop software. BeyondTrust earned an overall rating of 4.6 out of 5, with 91% of reviewers noting they "would recommend" the solution. Vendors placed in the upper-right quadrant of the Voice of the Customer report meet or exceed the market average Overall Rating and the market average User Interest and Adoption.

Whether you’re a small business, a huge enterprise or somewhere in between, Bitrix24 delivers an incredibly integrated online workspace with all the tools you need in one online suite, accessible from any device, with a virtual office, video calls, tasks and projects, a CRM, contact centre, website and online store builder, and more!

Whether you’re a small business, a huge enterprise or somewhere in between, Bitrix24 delivers an incredibly integrated online workspace with all the tools you need in one online suite, accessible from any device, with a virtual office, video calls, tasks and projects, a CRM, contact centre, website and online store builder, and more!

ManageEngine's ADSelfService Plus self-service password management system is now integrated with the company's ADManager Plus and ServiceDesk Plus products.

The ICT jobs market has softened in line with the overall downward business trend, according to a newly published report which notes that job shrinkage in the Australian market started way back in June last year.

Leading help desk app can now be downloaded from the Amazon App Store

The latest version of the LogMeIn Rescue remote support tool has gained the ability to remotely configure iOS and Android mobile devices.

"Why won't the help desk just help us?" says many an office worker about their internal IT support. Yet, IT is similarly lamenting, "Why can't the user just log a ticket properly?". Never before has "help us help you" seemed so strained. Let me break away the tension and reveal just what your IT department wish you knew about logging a support request.

The World's Most Widely Installed Help Desk and Asset Management Solution,just got better! Numara Track-It! 10 Family of IT management solutions help SMBs benefit from increased efficiencies and improved customer service.

Melbourne VIC - Quick Knowledge (QK), one of Australia's leading technology service providers have partnered with iTOK Inc a US based remote service provider based in Utah to deliver best of breed remote technology support services to the Australia and New Zealand market. The partnership enables QK to bolster its remote service capabilities and deliver support and managed service packages to the consumer and small business sectors.