Displaying items by tag: staff

Australia’s telecoms industry association, the Telecommunications Society (TelSoc), has raised serious concerns over the planned sacking of hundreds of employees by NBN Co, describing the move as a “misstep” by the company.

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GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.

Australian health insurer Bupa has launched an Automation Innovation Academy aimed at delivering on the company’s objectives of embedding new artificial intelligence and automation technologies into its business.

Australia’s National Retail Association (NRA) has released a blueprint designed to tackle what it says are the “unprecedented challenges” confronting the retail sector and set Australian retail on course for recovery, and calling on federal and state governments to give immediate assistance to retailers feeling the effects on their businesses of the coronavirus outbreak.

Internet service provider Aussie Broadband has expanded its network, establishing a new call centre in the outer Melbourne suburb of Lynbrook, and partnering with Learn Local to help meet its staffing requirement for the centre.

IT companies have been advised to hang on to their staff in the new year, with the Australian Information Industry Association warning that attrition rates will stay high unless firms take steps to retain their employees.

Victoria’s Swinburne Universty of Technology has officially launched Adobe Creative Campus status with free creative cloud access for students and staff.

Employers have been warned that staff using their own laptops or tablets to transfer and store confidential business information could potentially compromise their business.

Academic computer networks are often exceptionally large and diverse, and are notoriously challenging to secure and monitor, which can make them prime targets for attackers, according to comments made by one security firm in the wake of a data breach at the Australian National University.

The Australian National University in Canberra has suffered a massive data breach with personal details of staff, students and visitors over the past 19 years exposed.

On-demand employment marketplaces seem all the rage, with A/NZ-based Sidekicker stating it's "leading the way in developing and implementing a benefits program called ‘Unleash’ for its 11,000+ casual employees known as 'Sidekicks'".

Australian tech start-up Teleportivity has launched its updated comm-tech platform at CeBIT 2018, which "captures the effectiveness of face-to-face communication by connecting users to a human operator through digital screens" so businesses can redistribute staff to any location instantaneously.

The Australian IT industry is at its most buoyant this century, as demand for staff continues to strengthen and IT budgets are expanding, according to a newly published report.

The first university in the world to deploy Dropbox wall-to-wall in what is a multi-million dollar, 67,000-user agreement and deal "to power greater collaboration" is the University of Sydney. 

Professional opto digital products company Olympus Australia has chosen BMC’s Remedyforce software solution to transform the delivery of the company’s IT services.

Don’t worry, Microsoft is in no danger of going away: what will go is thousands of jobs mostly in sales, mostly outside the US, mostly to benefit cloud growth.

Cyber attacks are now ranked as the top threat to a business’s reputation, according to research by one recruitment company which reveals that protecting a company’s data not only helps secure reputation but helps build trust with current and potential employees and other stakeholders.

Fifty of the 84 retail stores initially operated by the Allphones group, which went into liquidation in February, are continuing to trade under new owners.

Finding new staff and retaining them is still a significant challenge for Australia’s ICT companies, even in a “prosperous” market, according to a newly released survey of the technology sector employment market.