Displaying items by tag: Brad Anderson

New AI-powered innovations make it quick and simple to analyse customer feedback across all channels, specific locations, and take targeted action to improve experiences, reduce churn, and improve lifetime value

COMPANY NEWS: New innovations available now from Qualtrics, the leader and creator of the experience management category, allow organisations to improve customer relationships proactively using omnichannel insights from every part of the customer journey – across digital, location and customer care.

Multi-year deal aims to elevate customer experiences that drive growth for brands including Jollibee, The Coffee Bean and Tea Leaf, and Smashburger

Qualtrics, the creator of the experience management (XM) category, today announced that Jollibee Group, one of the largest and fastest-growing restaurant companies in the world, has selected Qualtrics to elevate customer experience for its brands that include Jollibee, The Coffee Bean and Tea Leaf, and Smashburger.

VMware is more relevant than ever, says CEO Raghu Raghuram. The company is positioning itself as the centre of the multicloud universe, a move it says will place it at the forefront of app development for the next decade of computing.

Telstra has released ADAPT S1, a new service it says puts customers on the path towards achieving Secure Access Service Edge (SASE) outcomes.

VMware has appointed Sean Kopelke as its senior director of technology for Australia and New Zealand.

VMware has appointed Brad Anderson as its vice president for Australia and New Zealand.