Displaying items by tag: online banking

Bendigo Bank is changing the way it offers online authentication to its customers, switching from a code generated on a physical security device to a mobile app.

Australia's biggest bank, the Commonwealth Bank, was hit by technical issues on Monday, leaving its customers unable to access services, but the bank says services are now being restored.

Online banking services at the Commonwealth Bank have come a-cropper, with the bank saying it is "working urgently to restore impacted services". Some branches were forced to close as a result of the outage.

Australia’s largest credit union, CUA, has claimed first-mover rights with the launch of a new chat app which allows users to select a personal banker to assist with their banking and insurance needs.

Online banking threats are of a higher concern than malware and cryptojacking, but despite the concerns Australians are still storing financial records or financial information such as tax file numbers and bank details on their digital devices, according to a new security research report.

Bankwest, a division of the Commonwealth Bank, has launched its digital cards feature, allowing customers to activate a credit card via the bank’s mobile app prior to receiving the physical card.

Macquarie Bank has launched its marketplace platform, which it says is designed to provide customers with the opportunity to choose and instantly redeem discounted eGift cards.

Commonwealth Bank says logins to its online NetBank service and the CommBank app are back to normal on Tuesday, after both services faced day-long problems on Monday.

The online banking services of National Australia Bank appear to have collapsed in a heap on Saturday morning, with customers unable to use either the online banking portal or EFTPOS services.

In 2018, one would think that banks in Australia, especially one of the so-called big four, would have their online operations sorted. In the case of Westpac, that does not appear to be the case.

Members of CUA, Australia’s largest credit union, can now register a PayID access, a faster, simple and smarter way to make and receive payments.

The National Australia Bank is shedding 6000 jobs over the next three years despite reporting a massive full year net profit of $5.3 billion for 2017, and putting the decision to slash staff down to the impact of new technology and digital transactions on traditional roles.

Online banking has led the way in innovation before security and this is a major reason why the security environment is what it is today, Richard Cookes, country manager ANZ of identity and access management company One Identity, claims.

National Australia Bank's business online banking service, NAB Connect, appears to be back on the air after having been offline most of the day on Wednesday.

The Commonwealth narrowly pipped Westpac as Australia’s top bank due to the usability of its mobile and digital services, but Westpac was deemed to be the bank with the highest score in mobile banking functionality, according to a newly published study.

Westpac mobile and online banking services are offline, having been hit by outages since 10 June and customers have struggled to cope over the long weekend, judging by their reactions.

Three days before Christmas, National Australia Bank's banking services have gone down, with customers unable to use both phone and Internet banking services.

Westpac's online banking service has been on the blink for the last three days, with users unable to process payments and update balances.

Online bank ING DIRECT has launched redesigned digital platforms which it says were developed using more than 16,000 customer volunteers to provide feedback and input through a test site.

Retail banks around the world are expected to use startup providers - overtaking incumbent application vendors - to replace legacy online and mobile banking systems over the next four years, according to analyst firm Gartner.