The telephone is an essential part of business life, but inefficient and unprofessional communication hinders callers and receivers alike. Here are my rules.
Unified communications specialist ShoreTel has delivered Connect, a new single platform and UI to provide business-class comms from the cloud, onsite or a hybrid combo of both.
NEC has been appointed to the Optus Business panel for the provision of technical professional services and telephony infrastructure services.
NEC has been awarded a seven-year, multi-million dollar contract to provide telephony solutions and services to Victoria’s Emergency Services Telecommunications Authority (ESTA).
Optus has signed a five-year agreement with not-for-profit group Church Resources to deliver a large range of telephony and data services.
The enterprise division of Alcatel-Lucent - the part of the company that builds enterprise communication and networking for businesses of all sizes - has been acquired by China Huaxin Post & Telecommunication Economy Development Center.
Power management company, Eaton, has launched a new range of power protection products designed for workstations, business telephony, routers and point-of-sale equipment which it says provide effective power protection even in disturbed electrical environments, as well as automatically correcting voltage fluctuations.
The release of Shoretel's Dock device this week throws up some necessary questions about the future of telephony and VOIP, the answers to which aren't immediately obvious.
NBN Co has announced NBN for Business, a service that will allow providers to offer up to 50 voice 'lines' to a location.
Amid the gloom surrounding continuing waves of retrenchments, amaysim offers a glimmer of economic hope with the announcement of a useful cut in its pay-as-you-go and international rates.
ShoreTel® (NASDAQ; SHOR), the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC), today announced financial results for the third quarter of fiscal year 2012, which ended March 31, 2012.
Within many circles, Skype is a must-have application across desktop and mobile devices. The arrival of Skype for Windows Phone brings owners of those handsets in from the cold.
Satellite mobile service provider Indigo Telecom has introduced new $0 upfront plans for its dual mode (GSM & satellite all-in-one) mobile phones, claiming it will making ubiquitous telephony more affordable for bush dwellers. Users will be able to choose between Indigo's two handsets, with the $0 upfront post-paid plans starting at $79 a month.
Noise-cancelling headphones have become a common sight on airline passengers. Jabra has added this technology to its latest Bluetooth headset.
Headset specialist Jabra has announced a pair of entry-level professional wireless headsets. One is intended for use with conventional desk phones, the other with unified communications applications, softphones, and applications such as Skype.
Belden's recent acquisition of Thomas & Betts® solutions for broadband applications has expanded its line of broadband products.
Australian ISP, iiNet and global unified communications vendor, Polycom have teamed up to offer small and medium businesses a new, hosted telephony solution called Business Voice which the two companies say enables a business to easily adapt to its ever-changing needs without the hassles and cost of maintaining a physical telephone infrastructure.
Home broadband service revenues continue to easily outstrip home voice revenues in the Asia Pacific market, along with a forecast decline in consumer fixed telephone lines of 23 per cent between 2011 and 2016 in the region.
If you've wanted to make phone calls using Google's Gmail Internet phone service, and haven't been able to because you haven't lived in the US, there good news as Google expands its service.
Google Voice for iPhone has made the leap from a web app to a native app.
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