Displaying items by tag: Pivotel

Mobile and satellite telco, Pivotel, has “recorded the lowest customer complaints in reporting history,” according to the latest Complaints in Context from the Comms Alliance and the TIO.

Rising from 8.4 in the first quarter of calendar 2017 to 9.0 per 10,000 in the second quarter, telco complaints are up.

Pivotel Satellite has won the 2017 ACOMM Communications Alliance’s Satellite Provider of the Year Award, for its pivotal, industry-first “Big Bundle” satphone plan initiative. The world-first solution increases the accessibility of satcomms tech in regional and remote Australia.

Australian mobile satellite solutions provider Pivotel Satellite has partnered with global satellite company Inmarsat to launch a new service enabling smartphone connectivity for remote workers.

Customer complaints to telcos increased by over 3% in the three months from April to the end of June this year, with Vodafone the best performing of the three major telcos to once again record the lowest number of complaints per 10,000 services in operation.

If you thought other Vodafone MVNOs besides Kogan had 4Gone 4G, you can 4Get that notion, as five more Vodafone MVNOs finally get the 4G experience.

In the July to September 2015 quarter, the TIO’s ‘Complaints in Context’ report shows complaints as a proportion of telco’s services in operation ‘dropped a further 15%’. 

Satellite service provider, Pivotel has won a multimillion dollar contract to provide Iridium satellite telephone services to the Northern Territory Government.

The NSW Ambulance service has taken 180 handheld Iridium satellite phones to provide communications facilities for ambulances in remote locations.