Customer retention specialist Pendula has appointed Lance Callaghan to the role of head of information security.
Global professional services bigwigs, Accenture, have deployed the Rapid Decisioning Suite for Pega, so its clients achieve business results, improve customer retention and do it all faster.
CompTIA has launched a new tool which it says will help managed services providers (MSPs) navigate the customer engagement process, from initial prospecting through to contract renewal.
Slowing revenue growth and very lean revenue forecasts for next year means that the ‘fortune’ of Australia’s telcos are now less about attracting new customers as in retaining existing ones with more generous data caps and the reliability of network infrastructure, according to one telecoms analyst firm.
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Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
I wonder when they will implement all of this, and what the pricing plans will be.FWIW, these days the proposed[…]