Displaying items by tag: Customer relationship management

Australian university taps Boomi’s managed cloud services to power data-centric student experiences, and form a scalable integration engine

This article explores 24 business online automation operations which make use of cutting-edge technologies and creative approaches to boost productivity while cutting costs, providing entrepreneurs with a roadmap to remain competitive in an ever-evolving marketplace.

Work operating system monday.com has launched monday sales CRM, a customisable customer relationship management system built to unify customer processes under one platform.

Business software provider Zoho launches Canvas for Zoho CRM, a design studio for CRM personalisation, which enables businesses to create their own CRM interfaces that are suited to each employee without IT or developer involvement.

A threat intelligence report from security provider Onapsis and business software vendor SAP claims that threat actors are actively exploiting unprotected mission-critical SAP applications.

Customer relationship management software provider Salesforce has launched its blockchain platform, known as Salesforce Blockchain, which it describes as a low-code platform that will enable organisations to share verified, distributed data sets across a trusted network.

Global enterprise applications company IFS has announced that Brisbane-based property development company, QM Properties, will deploy IFS Applications to transform its business with customer experience improvements enabled by real-time data access, CRM and mobility features and robust property lifecycle management capabilities.

Spending on technology products and services in Australia is set to grow 2.6% to hit $84.8 billion in 2018, according to the latest forecast from Gartner.

Customer relationship management software provider SugarCRM has released the latest version of its CRM solution, 7.9.

When it comes to customer engagement technology, organisations need "a thinking partner, not just a technology partner," Aspect Software chief customer strategy officer Joe Gagnon told iTWire.

SAP has unveiled future integrated digital enterprise technologies that it says are intended to transform the relationships companies have with their customers – and “simplify the front office”.

Salesforce.com has reported an increase in sales across the business for the three months to the end of April, bringing $1.51 billion into its coffers for the quarter, up 23% year-on-year.

Australian customer-owned financial services company Beyond Bank has selected UXC Eclipse to play a key role in the organisation-wide roll-out of Microsoft Dynamics CRM and Office 365.

Australian food producer Pastabilities has gone live with a new customer relationship management solution from Tall Emu and a new fully integrated ecommerce website.

Global outsourcing and IT services company Aegis will create 550 new jobs in Victoria over the next two to three years with the establishment of its Asia Pacific hub for analytics, social media and multilingual capabilities in Melbourne.

The Westpac Bank is using big data and advanced analytics techniques from Teradata to further enhance its engagement with customers, as it continues to develop what it says is the industry leading Marketing CRM program.

When is your Customer Relationship Management (CRM) platform not a CRM? When you try to use it for customer reference management as well as relationships.

Food services, processing and manufacturing company Simplot has moved to standardise its Australian sales and operations with the deployment of a cloud-based mobile consumer goods solution from CRM vendor StayinFront.

Management software vendor Sage Business Solutions has partnered with Ireland-based Enbu Consulting to service the Australian market with its CRM solution.

On-demand sales force automation solution and CRM vendor StayinFront is claiming a ‘ground-breaking’ release with its new mobile selling solution which it says puts integrated, intelligent outlet data on more than 320,000 retail outlets throughout Australia and New Zealand at the fingertips of consumer goods companies for the first time.