Cloud communications platform Twilio has appointed Kristen Pimpini as Australia and New Zealand country director.
Australian-based online comparison website iSelect is claiming a world-first with its newly deployed Aspect customer engagement centre platform going live.
Australian Insurance, financial services and utilities comparison website, iSelect, has chosen global consumer engagement solutions provider Aspect Software to help improve delivery of services to meet increasing consumer demand.
When it comes to customer engagement technology, organisations need "a thinking partner, not just a technology partner," Aspect Software chief customer strategy officer Joe Gagnon told iTWire.
Contact management and workforce optimisation specialist Aspect Software has appointed Luke McNamara as its ANZ regional sales manager.
What if you could revolutionise your customer service and support with cloud technology so that customers could interact even by text messaging and be truly delighted?
Unified communications specialist Interactive Intelligence has appointed Michael Stelzer as its Australia territory manager.
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
I wonder when they will implement all of this, and what the pricing plans will be.FWIW, these days the proposed[…]