GUEST OPINION: Not too long ago, business was conducted by means of a single landline located in a single office. The technology was considered state-of-the-art back in the early 20th century since it offered instant telecommunications. Fast forward to the early 21st century and the landline has been replaced with digitized business phone systems that store data on the cloud and offer comprehensive app and computer-powered solutions such as website chat boxes.
COMPANY NEWS: With a new Flex solution for Microsoft Teams, customers can seamlessly integrate Access4’s proprietary Enhanced User features alongside the cost-effective Basic Channel solution - all within the same tenancy. This innovative approach allows for a scalable and adaptable mixed user environment, perfectly tailored to meet the diverse and demanding requirements of MS Teams Calling customers.
If your call centre hardware or software isn't serving your business needs anymore, the good news is changing your platform is as easy as can be with no great effort or expense.
Macquarie Telecom, part of Macquarie Telecom Group, has launched a cloud-based desk hosted voice system. - Hello - which it says aims to help businesses adjust to the NBN while reducing the complexity and “mitigating the security issues weaved into modern phone systems”.
Telecommunications provider Vonex has launched its latest customer management technology, called Sign On Glass.
By Sreeni Raghavan, CEO, TeleApps
For years, deploying a business telephony solution involved installing phone systems in comms rooms, dedihonycated cabling and handsets on desks. Controlled by a PBX in larger firms or operating as a key system for SMBs, this infrastructure delivered all that was required to support day-to-day activity.
With the Australian ISDN drawing to a close, why should companies look to SIP as the best strategy for implementing business voice?
Australian VoIP provider, Neural Networks has partnered with Windows VoIP PBX phone system provider 3CX to service resellers.
The Speedytel PBX220 packs a lot of functionality into a small box.
Australia's fastest growing award winning business telecommunications services provider, Next Telecom announces today that it has become one of the fastest growing providers of hosted PBX products on the Amcom Hosted Telephony Network.
An upgrade to the Kerio Operator IP PBX server delivers support for analogue phone lines plus some extra features that are commonly found on small business phone systems.
New firmware for Panasonic KX-NCP500 and TDE200/600 IP PBX systems brings increased capacity and new features. And it's free, so what's not to like?
Bardcode Solutions, how we migrated to VoIP and immediately slashed 50%, off our monthly phone expenses..
VoIPkb is offering the first "official" FreeSWITCH training in Sydney, Australia.The FreeSWITCH Training Bootcamp is a full 3-day intensive training providing in-depth coverage of FreeSWITCH installation, configuration, maintenance and programming. You will learn, step by step, how to configure, manage and program the FreeSWITCH telephony soft switch in great detail. Tips and tricks in debugging and optimizing FreeSWITCH are also taught.January 17th - 19th, 2011Sydney, Australiawww.voipkb.comLocation: Equinix is located in Unit B, 639 Gardeners Road Mascot, Sydney, NSW 2020. There is abundant parking available at the facility. Equinix is 2.2 km from the airport and 6.2 km from Sydney CBDThese courses are official FreeSWITCH training courses. This course will be taught by Darren Schreiber, one of the co-authors of the new FreeSWITCH book. Who should attend: * VoIP providers seeking 'Open Source' platforms to enhance their businesses * Anyone seeking proficiency in FreeSWITCH * Network Consultants and VARs who need a jump start in the technology * Developers who want to use FreeSWITCH to create new telephony applications and appliancesTopics that will be covered in this course: * Install FreeSWITCH on a Linux Machine * Understanding configuration files and the default configuration * Call authentication and routing basics * Integration modules (mod_skypiax, mod_dingaling for Skype/GTalk/XMPP integration) * Understanding presence * Load balancing and high availability * FreeSWITCH Internals * How to debug and troubleshoot FreeSWITCH * Building Custom C Modules * Advanced ModulesThis first FreeSWITCH training course in Australia will be a mixture of lectures and hands-on lab exercises. By the end of the third day students will have completed a number of labs that allow for the successful installation and configuration of a working soft switch that will process calls from within the classroom and from outside numbers and make various routing decisions. If time allows and interest is present, students will also compile a basic custom C module that introduces new dialplan and API commands into the FreeSWITCH system.
engin Limited (ASX:ENG), Australia's leading broadband telephony company, and Samsung Communications have combined expertise to bring the latest telecommunications systems to Australia's small to medium businesses. Using VoIP technology, SMEs can benefit from very low call plans from engin and fully featured phone systems from Samsung.
3CX Phone System for Windows Recognized for Exceptional Innovation
IP telephony vendor Grandstream Networks' GXE502x series and related devices have been certified for used with Skype for SIP.
engin (ASX:ENG), Australia's leading broadband telephone company, has launched its new hosted phone system for small business, saving customers up to 60 per cent on the total cost of a fixed line PBX system. The new engin hosted phone system offers the features and functionality of a full premise-based PBX system without the expense or complex maintenance, helping businesses to reduce their overheads and boost profits.
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