Displaying items by tag: Flex

COMPANY NEWS:  With a new Flex solution for Microsoft Teams, customers can seamlessly integrate Access4’s proprietary Enhanced User features alongside the cost-effective Basic Channel solution - all within the same tenancy. This innovative approach allows for a scalable and adaptable mixed user environment, perfectly tailored to meet the diverse and demanding requirements of MS Teams Calling customers.

By embedding data provided by Twilio Segment’s ‘Golden’ Customer Profiles in Flex, employees have deeper insights into customer behaviours and preferences, enabling more tailored interactions

Cloud communications platform Twilio and digital integrated business service Teleperformance collaborate to introduce the next generation of cloud contact centre solutions to companies globally.

The industry’s "only complete migration solution from Flash or Flex-based applications, including real-time media, to modern platforms that modernises your brand’s UI, look and feel to current standards" has launched, promising to give "businesses a boost with an array of advantages including speed, security, accessibility, and next-gen UI standards, preserving valuable IP while upgrading it for the Net of tomorrow."

In a world where your call is important to us, one cloud-enabled platform claims full programmability for its contact centre smarts that can save the world with instant deployment.

Battery producer and energy storage specialist Redflow has appointed executive chairman Simon Hackett as acting chief executive after the resignation of Stuart Smith following his successful outsourcing of the entire battery manufacturing process to Flex.

Borland has updated its Silk Test automated testing software to handle software running on Windows 8.

Oracle has set a new record for a two-processor system running the TPC-C benchmark.