Wednesday, 03 March 2021 12:12

Bitrix24 - the all-in-one business workspace that delivers, with over 35 integrated tools


Whether you’re a small business, a huge enterprise or somewhere in between, Bitrix24 delivers an incredibly integrated online workspace with all the tools you need in one online suite, accessible from any device, with a virtual office, video calls, tasks and projects, a CRM, contact centre, website and online store builder, and more!

Bitrix24. The company started in 1998, and today, in 2021, has matured into an incredibly impressive, sophisticated and advanced, yet easy to use online business suite that delivers just about every single tool you need to run a modern business - of any size, allowing any business to take full advantage of the benefits of digital transformation - without the massive price tag.

With a free to use service for unlimited users, which is amazing in itself, alongside affordable paid options for even more functionality than the already jam-packed free option provides, Bitrix24 delivers on the promises of “software-as-a-service” that I first truly remember hearing buzz about back in the year 2000, and does it in style, with an elegant, modern workspace that brings everything you need onto one screen.

This is important, because these days, there are any number of online services that people use to manage tasks and projects, communicate with others using video conferencing, manage customers, drive sales, do marketing and analytics, telephony, offer customer support and build websites.

But as each of these traditional online services work differently, with different user interfaces, you run into different ways of doing things that you and your staff need to learn, and when you add up the monthly costs, all of these piecemeal, separate solutions that aren’t always designed to play well with others can get surprisingly expensive.

Many people discovered this in 2020 as the world was forced to work from home and rely upon cloud solutions as never before, and even though we’re in 2021, the acceleration of everything digital has only continued speeding up.

After all, even though everyone wants the world to go back to normal as we were in 2019, the new normal is upon us, and with second and third waves of COVID-19 continuing to impact the world, human beings have proven remarkably adept at adapting, with online services at super fast broadband speeds something we all now take for granted - and more so than ever.

With businesses worldwide having been impacted by enforced and voluntary lockdowns that still continue in many parts of the world, even as I type, many businesses were forced to optimise their digital presence, or even create one for the first time, and have discovered that they’re able to market, sell and deliver more products and services online than they imagined was possible.

Indeed, businesses with physical products have led to postal and logistics services worldwide heaving under the greatest number of packages and parcels they’ve ever seen - something I’ve experienced myself as many things I’ve ordered online from around the world taking much longer to arrive than they used to.

So, what does Bitrix24 offer?

Its tools are presented in five main areas, with surprisingly advanced capabilities:

  • The first is your virtual office, which delivers a set of communication tools - personal & group online chats, voice & video calls, team social network and more.
  • The second is your tasks and project management tools that let you manage your project all the way to success, from Kanban, Gantt, Agile and everything in between.
  • The third is a modern CRM suite with marketing automation and sales analytics.
  • The fourth is a contact centre offering real-time customer support solutions, including a classic helpdesk, chatbots, VoIP telephony and more.
  • The fifth is the ability to easily create online sites and stores with a template-based website builder that requires no coding, yet helps you to create beautiful sites and SEO-optimised online stores to sell.

There are also the HR tools you’d expect for organisations with employees, with user profiles, a company structure, absence chart, leave request workflows and more.

From campaign tracking to an online calendar, from webmail to chatbots and widgets, from cloud storage to an online time clock, from a company knowledge base to robotic process automation, from sales analytics to video conferencing with up to 24 users without any time limits, from HR management to project management, and more, it truly is incredible what Bitrix24 packs into a single solution.

This is Bitrix24 - an environment that you and your team works in and stays online in all business day long, without the need to juggle different tools from different companies, turbo boosting your productivity, keeping your team motivated and aligned, and your customers happy, satisfied and impressed.

With an astounding 8 million businesses using Bitrix24, running across 16 data centres and 600 hundred servers offering 99.9% uptime and 24x7 support, the solution is built to stay up and running, and even features seven levels of security

And if you need to run Bitrix24 on-premise, or in your own private cloud, you can do that too

If you’re in business, you need to check out Bitrix24 and discover its features and benefits. With a free plan for unlimited users, trying it out for yourself is a no-brainer and definitely worth your while to evaluate and explore.

Paying over $20 per month for Zoom? Dealing with Dropbox or Hubspot? Paying too much for dozens of alternative online solutions? Stop and check out Bitrix24!

Here’s the Bitrix24 in a Nutshell: Facts and Figures video that explains it further:

Here’s the Bitrix24 All-in-One Business Solution video:

There’s even a ton of great, free webinars that show you how to get the best out of Bitrix24 for you, your staff, co-workers and customers available here.

Bitrix24 - it’s a great business solution as a service, as it should be in the 21st century!

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Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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