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Friday, 02 October 2020 14:20

Pimpini takes on ANZ lead at Twilio

Cloud communications platform Twilio has appointed Kristen Pimpini as Australia and New Zealand country director.

Published in People Moves

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Monday, 20 July 2015 17:44

Big shift underway as Australian contact centre market transforms itself

There’s a transformation underway in Australia’s contact centre market, with on-premise models gradually being displaced by both hosted and cloud contact centre models.

Published in Strategy

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Wednesday, 26 February 2014 18:03

LiveOps opens new data centre to support ‘rapid growth’

Cloud contact centre and customer service solutions provider LiveOps has opened a new data centre in Sydney which it says will services the company’s growing Australian and New Zealand customer base and partner network.

Published in Strategy

Tagged under

WEBINARS & EVENTS

OutSystems Announces ONE 2025: The Future of AI-Powered Application and Agent Development Unveiled
GUEST EVENT: The annual event returns to Lisbon with Diego…
8 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in…
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in…
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to…
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC…

CYBERSECURITY

Motorola Solutions launches SVX and Assist, converging two-way radio with body camera and AI into one integrated device for public safety
Simplifying tech for police officers to revolutionise how they protect…
Infotrust 'shines as Finalist for SOC Provider of the Year and Female Cyber Security Leader of the Year' at the 2025 Australian Cyber Awards
COMPANY NEWS: Infotrust, one of Australia’s largest ASX listed cyber…
Kaseya unveils Spring 2025 innovations, showcasing ‘AI-Driven innovations’ across IT management and cybersecurity
COMPANY NEWS: AI-powered cybersecurity and IT management software provider Kaseya…
Australians warned: 'Election scams on the rise' following U.S. Trends
GUEST RESEARCH: As Australia gears up for the next federal…
The Blue Team Burnout and How to Prevent It
Defensive security is a challenging job. The individuals on the…

PEOPLE MOVES

Gigamon Appoints Simon Oliver to Lead APAC Channel Sales as Regional Demand for Deep Observability Accelerates
Gigamon, a leading deep observability company, has announced the promotion…
Gerry Sillars is Bolstering Semperis’ Identity-Driven Cybersecurity Efforts in Asia Pacific and Japan
Semperis, a leader in AI-powered identity security and cyber resilience,…
Tenable Appoints Steve Vintz and Mark Thurmond as Co-CEOs
Tenable, the exposure management company, today announced that its Board…
Barracuda Appoints Ketan Tailor as Chief Customer Officer
Barracuda Networks, Inc., a leading cybersecurity company providing complete protection…
SYSPRO appoints Leanne Taylor as Chief Revenue Officer
Digital manufacturing software solutions provider SYSPRO has appointed Leanne Taylor…

GUEST ARTICLES

Rubrik Reveals 90 per cent of Global IT and Security Executives Report Cyberattacks in the Past Year
GUEST RESEARCH: Data sprawl drives spike in cyber incidents across AI,…
The emergence of the AI Engineer: What you need to know
GUEST OPINION: With each technological innovation, the type of roles we…
Hitachi Vantara Releases FY2024 Sustainability Report, Showcasing Ongoing Commitment to ESG and Environmental Innovation
COMPANY NEWS: Second annual report highlights continued progress in sustainability, product…
Check Point Software Emerges as a Leader and Only Outperformer Among 14 Vendors in Enterprise Firewalls, According to Latest GigaOm Radar Report
COMPANY NEWS: Check Point excels in business criteria assessments, achieving the…
Logicalis expand APAC SOC services with launch of Cisco MXDR
COMPANY NEWS: The global MSP becomes the first Cisco partner…
OutSystems Announces ONE 2025: The Future of AI-Powered Application and Agent Development Unveiled
GUEST EVENT: The annual event returns to Lisbon with Diego…
National 'research and development crisis' calling for Team Australia
Australia’s national research and development (R&D) performance is in crisis,…
AI Hype Cycle meets Reality for Construction Industry
GUEST RESEARCH: Study of 460 Australian Design and Make companies…

Guest Opinion

The emergence of the AI Engineer: What you need to know
GUEST OPINION: With each technological innovation, the type of roles we…
New Book from Boomi Warns: AI Will Fail Without a Digital Infrastructure Overhaul
GUEST OPINION: From the boardroom to the back office, business leaders…
Why finance teams can’t afford to ignore shifting spend trends and artificial intelligence innovation
GUEST OPINION: The financial risks of maintaining the status quo…
Why I switched from AliExpress to local suppliers for Amazon dropshipping
GUEST OPINION: My dropshipping journey with Amazon began like most…
How social media automation can boost your sales
GUEST OPINION: Social media isn’t just for brand awareness anymore.…
5 Secrets to Faster Innovation in IT You Can't Avoid to Ignore
GUEST OPINION: Imagine this scenario: Two competing financial institutions decide…
This is why great content alone won’t get you found on Google
GUEST OPINION: You just dropped what you know is a…
Why Limiting Your Hiring to One Country Is Holding Your Business Back
GUEST OPINION: The World Is Your Talent Pool—So Why Are…

ITWIRETV & INTERVIEWS

Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to…
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable…
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about…
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,…
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…

RESEARCH & CASE STUDIES

Rubrik Reveals 90 per cent of Global IT and Security Executives Report Cyberattacks in the Past Year
GUEST RESEARCH: Data sprawl drives spike in cyber incidents across AI,…
National 'research and development crisis' calling for Team Australia
Australia’s national research and development (R&D) performance is in crisis,…

Channel News

AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch…
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…

Comments

Re: iTWire - Can cyber security be a platform for innovation and growth?

Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’

For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
Re: iTWire - The Risc-V architecture that can shape the future of computing

RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
Re: iTWire - Is Linux finally ready to storm the mainstream?

There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership

Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]