Displaying items by tag: disconnections

NBN Co, the operator of the National Broadband Network, has admitted to Australia’s competition watchdog, the ACCC, that it misled Canberra consumers who lived in areas where the NBN was operating into thinking that their telephone and Internet services supplied over the TransACT Network would be disconnected if they did not move to the NBN.

Optus is implementing a range of business measures to support its customers and the community as it navigates through “significant uncertainty“ resulting from the evolving COVID-19 (Coronavirus) situation.

Optus has been hit with a $6.4 million fine by Australia’s competitition regulator for making misleading claims about home Internet disconnections to consumers.