Optus is implementing a range of business measures to support its customers and the community as it navigates through “significant uncertainty“ resulting from the evolving COVID-19 (Coronavirus) situation.
Smartphone adoption in the Asia Pacific region, including in Australia and New Zealand, is exploding with predictions it will nearly double over the next five years amidst ‘hyper-competition’ between smartphone manufacturers like Apple, LG and Samsung.
Global customer care outsourcing provider, Sitel, continues to expand its operations in the Philippines and Asia-Pacific with the appointment of three executives to regional positions, including oversight of the Australian and New Zealand markets.
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