Displaying items by tag: Zig Serafin
Monday, 24 March 2025 20:23
Qualtrics to Introduce Experience Agents at X4 Conference, Redefining the Future of Experience Management
Qualtrics AI agents will step directly into customer surveys, online product reviews and website visits to resolve every point of friction, anticipate needs, and proactively serve every customer and employee at unprecedented scale
Experience Agents are just one of the innovations that will be unveiled at Qualtrics X4 March 18-20 in Salt Lake City
COMPANY NEWS: Qualtrics, the leader and creator of the experience management category, today unveiled V Experience Agents™: highly specialised AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction.
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Company news
Tagged under
Friday, 30 July 2021 13:46
Qualtrics to acquire Clarabridge for US$1.125 billion
Customer experience vendor Qualtrics has entered into a definitive agreement to acquire omnichannel conversational analytics provider Clarabridge in a stock transaction valued at US$1.125 billion.
Published in
Listed Tech
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Thursday, 20 October 2016 09:19
Qualtrics nabs Microsoft veteran as COO
Zig Serafin, a Microsoft veteran of 17 years and former corporate vice-president, has joined Qualtrics as chief operating officer to drive its global expansion and possible IPO.
Published in
People Moves
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Thursday, 14 January 2016 08:27
Microsoft acquires Event Zero's Skype for Business technology
Microsoft has acquired the management, reporting and analytics technology developed by Brisbane based Event Zero - a Unified Communications specialist focusing on Skype for business (formerly Lync).
Published in
Telecoms & NBN
WEBINARS & EVENTS
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UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
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Expert warns: Small businesses missing out on AI cost-saving and growth opportunities
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Datadog Opens Registration for Its 2025 DASH Conference
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CYBERSECURITY
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Nozomi Networks Named to Fast Company’s World’s Most Innovative Companies 2025 List
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Cybersecurity for Small and Medium Businesses in 2025: Challenges and Solutions
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New initiatives to combat SMS scams and build confidence in Australian phone numbers and brands
The communication and media services regulator ACMA has announced that… -
Milestone Systems Expands XProtect with Enhanced CLOUD Integration, Advanced Vehicle Analytics
Milestone Systems, a leading provider of open platform video management… -
Fastly Empowers Organisations to Prioritise Security Without Disrupting End-User Experiences
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PEOPLE MOVES
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DataSnipper appoints Siu Wei Lee to lead Asia Pacific expansion
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Zetaris, The Modern Lakehouse for AI, Continues its Global Expansion with Appointment of Robert Herjavec as Executive Director Global Strategy
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Wisr Welcomes Inaugural Chief Innovation Officer
Wisr Limited (ASX:WZR)has announced the appointment of Álvaro Carpio Colón… -
Rubrik Welcomes Sathish Murthy as the Company’s New Field CTO, APJ
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Seeing Machines appoints John Noble as technology chief
Advanced computer vision technology company Seeing Machines has appointment John…
GUEST ARTICLES
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TELETRAC NAVMAN survey finds 83% of fleets say that AI is future of safety
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Workplace Tug-of-War: Organisations Mandate Office Days, But Employees Push for More Flexibility
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New Trustwave research finds patient lives at risk in healthcare with cybersecurity vulnerabilities
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Anti Scam Investment Much Needed
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Guest Opinion
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Unlock online freedom with a free VPN
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AI and the Future of Insurance: Why Solving the Data Integration Challenge Matters
GUEST OPINION: Artificial intelligence (AI) is already woven into our…
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What are haplogroups, and how do they connect with ethnicity?
GUEST OPINION: People interested in their genetic composition can learn…
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Why Missouri car accident victims should act fast to protect their legal rights
GUEST OPINION: When a car accident in Independence, Missouri, happens,…
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What to bring to your first meeting with a Florida personal injury lawyer
GUEST OPINION: Meeting with a personal injury lawyer for the…
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GUEST OPINION: In the world of precision manufacturing, maintaining the…
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Anti Scam Investment Much Needed
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Govt must Incentivise People Initiatives to Beat Productivity Slump
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ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
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Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
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Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
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How Blue Yonder is applying AI and innovation to solve supply chain challenges
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RESEARCH & CASE STUDIES
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Workplace Tug-of-War: Organisations Mandate Office Days, But Employees Push for More Flexibility
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New Research from Claroty’s Team82 Highlights Riskiest Medical Device Exposures in Healthcare Environments
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Channel News
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AWS announces Generative AI Partner Innovation Alliance
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Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
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Comments
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
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Re: iTWire - NBN Co demonstrates fibre-like speeds over HFC network in trial
I wonder when they will implement all of this, and what the pricing plans will be.FWIW, these days the proposed[…]
