Displaying items by tag: Fiserv

Qualtrics AI agents will step directly into customer surveys, online product reviews and website visits to resolve every point of friction, anticipate needs, and proactively serve every customer and employee at unprecedented scale

Experience Agents are just one of the innovations that will be unveiled at Qualtrics X4 March 18-20 in Salt Lake City

COMPANY NEWS: Qualtrics, the leader and creator of the experience management category, today unveiled V  Experience Agents™: highly specialised AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction.

Bank of Queensland (BOQ) is migrating its debit cards management to the FirstVision platform from payments and financial services technology provider Fiserv in a move it says will bring an enhanced set of capabilities to debit card holders.

The total value of transactions processed by POS terminals will exceed US$17.3 trillion in 2026, from US$14.8 trillion in 2021- a growth of 28%, according to a new global report.

If you've travelled from a major Australian airport, you've probably seen or used a Qantas smartcard-based check-in pillar. But do you know where the technology was developed?