Displaying items by tag: NPS

COMPANY NEWS: Macquarie Telecom, today announced it has been recognised as one of the top Australian workplaces in the annual Best Places to Work Awards for the second time.

Published in Company news

Signing an exclusive $34m deal to deploy Optus mobile services to its 100,000 business customers, including 5G, MacTel says it is combining its "NPS proven customer service with Optus' world-class mobile network".

Published in Telecoms & NBN
Tuesday, 18 December 2018 11:40

Pure Storage: ML leads to high NPS

Pure Storage uses machine learning to help its customers' systems run better, and some of its customers use Pure Storage arrays to make their machine learning systems run better.

Join Pyrios and Macquarie Telecom’s Fionán Mc Donnell to learn how Macquarie records the highest NPS (+66) on the ASX.

Brisbane-based Accelerated Concepts has appointed Melbourne’s NPS (Network Professional Services) as a master reseller to supply its Australian-designed 4G fail-over routers. 

Describing it as a ‘gutsy move’, Macquarie Telecom will publish a daily, updated 30 day rolling average of its NPS (net promoter score) to give a live view into its customer feedback.

Published in Telecoms & NBN

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