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Displaying items by tag: IT service management

Company sets up direct operations in Australia, appoints industry veteran Geoff Masters as Vice President of APAC Sales.

Access to social media facilities is now a key requirement in IT service management, and organisations that delay implementation could be making a big mistake, according to Ovum.

Published in Networking
Monday, 21 March 2011 20:32

Pink Elephant Opens New ITSM Training Centret

Global leader in IT Service Management professional services announces the opening of its Reading Training Centre.

Telstra has released the results of a survey into IT service management (ITSM) implementations in Australia, which found a widespread belief that IT staff lacked the necessary skills to implement and manage major IT service management projects.

FrontRange Solutions, a leading provider of IT Service Management, IT Asset Management and Customer Service Management solutions for leading global companies, today announced the launch of ITSM Enterprise. Incorporating extensive collaboration with customers, this release delivers the markets most robust solution for IT Service Desk, IT Best Practices, IT Service Management, Governance and Compliance, Customer Service and much more.

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