Displaying items by tag: Business leaders

GUEST RESEARCH:  Consumers and business leaders agree that sustainability is important. According to surveys conducted by the IBM Institute for Business Value, 49% of consumers say they’ve paid a premium for products branded as sustainable  or socially responsible, and 77% of executives say that sustainability can accelerate business growth. Yet, almost 75% of leaders say they don’t have the “capabilities to monitor and measure” sustainability performance in real-time.

Enhancing Security, Powering Resilience, Maximising Productivity and Reducing Costs Found To Be Major Drivers for Embracing IT Observability

ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today unveiled the findings of its comprehensive Digital Intensity in Australia Study, conducted by technology advisory firm, Ecosystm. As market competition increases, small to midsize enterprises (SMEs) in Australia are shifting to modern technology infrastructure to maintain their competitive edge. However, this surge in digital intensity poses visibility challenges for technology leaders. The study shows that enhancing security, powering resilience, maximising productivity and reducing cost are the reasons behind embracing IT observability over traditional monitoring. Access the report  here.

Almost half of workers in Australia believe their workplace is vulnerable to a cyberattack, according to the latest Employee Sentiment Index by HR technology platform ELMO Software.

GUEST OPINION by Bradley Pulford, Managing Director at HP Australia, and New Zealand: In just a few short years, our collective relationship with work has changed drastically. We recently released our first ever Work Relationship Index, revealing some interesting truths about how people view their own relationship to work, including the expectations they have of their bosses, and ultimately; how happy they are at work. The long and the short of it is; we want more from our jobs, and especially our bosses.

Chatbots are the most popular AI-powered marketing tool today, but companies recognise the opportunity to do more — and are prioritising data quality in order to get there

GUEST RESEARCH: New research from Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, shows that AI automation has emerged as the primary means by which businesses are looking to grow revenues and operate efficiently.

Australian-listed Macquarie Technology Group (ASX: MAQ) Head of Private Cloud, Jonathan Staff, has called on Australian enterprises and technology providers to do more to lay down the right foundations on which to build AI, warning that cutting corners will come with major risks down the line.

New research has discovered that almost three-quarters (72%) of Australian businesses are using some form of AI, however only half of respondents (52%) have staff policies in place for its use.

Technology analyst firm Gartner has updated its forecast for global IT spending, forecasting that the figure would reach US$4.7 trillion (A$6.93 trillion) in 2023, an increase of 4.3% from 2022.

While Australian organisations plan to increase cybersecurity budgets in 2023, business leaders hold conflicting views on the function, according to new research by one global cybecurity company.

COMPANY NEWS:  Global technology consultancy Thoughtworks and MIT Technology Review Insights have partnered to explore how organisations understand responsible technology use, what has motivated them to adopt more responsible practices and what benefits they hope to achieve from this adoption.

A newly released report by Harvard Business Review Analytic Services in association with Mastercard has given “clear and compelling guidance for business leaders looking to innovate in the year ahead”, and while many organisations prioritise integration of the most up-to-date technology, “what consumers are really looking for is trusted solutions that offer exceptional value”.

86% of business leaders believe it’s the responsibility of the CFO to select the best business resources & technology, including those to effectively execute on ESG strategies

GUEST RESEARCH:  Once perceived as the guardians of company funds and in charge of financial reporting and forecasting, 43% of Australian business leaders feel that today’s CFOs are placing greater emphasis on solving business problems, reveals data from Anaplan, the leading cloud-based planning platform.

Over half (52%) of Australian business leaders believe that a sustainability skills shortage is holding back their organisation’s energy transition, according to new research by Schneider Electric.

In one week’s time, on Thursday 23 June, Victoria’s business and community leaders will sleep out together at The Timber Yard in Port Melbourne on one of the coldest nights of the year to raise money for the St Vincent de Paul Society Victoria’s (Vinnies Victoria’s) homelessness services.

Join international thought leaders, including Scaling Up author Verne Harnish, for a half-day master class in June 2022.

The past two years have spurred the greatest acceleration of digital transformation for Australian business-to-consumer companies globally, advancing their digital strategies by an average of 8 years, ahead of the global average of 6.5 years, according to new research by customer engagement platform Twilo.

GUEST OPINION: Having access to large volumes of data delivers big benefits to a business. It supports informed strategic planning and guides everything from investments to customer service.

As the pool of skilled talent diminishes in the Australian market, organisations cannot afford to take a misstep in their talent strategy, according to new independent research by one recruitment firm revealing that the impact of a bad hire is more damaging and costly today than it was a year ago.

GUEST OPINION by Daniel Harding, Director – Australia Operations, MaxContact: Historically, agents have either made calls or answered them but new generation contact centre technology makes it possible to do both.

GUEST OPINION by Steve Singer, Regional Vice President and Country Manager – Australia and New Zealand at Zscaler: When the global pandemic turned the world of work on its head in early 2020, many organisations had to radically rethink their methods of operation.